Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be
found in the associated SAFE monthly report.
Dates covered: 08:00 1 April 2008 to 08:00 1 March 2008
Number of hours: 720
Incidents and Availability
Incidents
The following incidents were recorded:
| Severity | Number |
| 1 | 0 |
| 2 | 0 |
| 3 | 2 |
| 4 | 0 |
Details of severity level 1 incidents
None this month.
MTBF
| Attribution | SEV-1 Incidents | MTBF |
| IBM | 0 | ∞ |
| Site | 0 | ∞ |
| External | 0 | ∞ |
| Overall | 0 | ∞ |
Serviceability
| Attribution | UDT | Serviceability |
| IBM | 0:00 | 100% |
| Site | 0:00 | 100% |
| External | 0:00 | 100% |
| Overall | 0:00 | 100% |
Courses
None this month.
Quality Tokens
None set this month.
Staffing
Science Support Staffing
Daresbury Laboratory
| Name | Days |
| Ashworth | 8.0 |
| Bush | 19.8 |
| Sunderland | 17.6 |
| Plummer | 11.0 |
| Blake | 2.2 |
| Jones | 2.1 |
| Todorov | 10.2 |
| Moullinec | 7.3 |
| Total Days | 78.2 |
| Total FTEs | 4.4 |
EPCC
| Name | Days |
| Simpson | 3.0 |
| Henty | 7.4 |
| Reid | 1.0 |
| Hein | 12.7 |
| Bull | 1.3 |
| Smith | 11.7 |
| Booth | 15.1 |
| Trew | 2.0 |
| Hill | 5.0 |
| Gray | 3.6 |
| D'Mellow | 3.8 |
| Maynard | 3.7 |
| Weiland | 14.0 |
| Johnson | 6.1 |
| Bethune | 20.8 |
| Other | 5.3 |
| Virasoro | 21.1 |
| Total Days | 137.4 |
| Total FTEs | 7.7 |
Systems Staffing
Daresbury Laboratory
| Name | Days |
| Andrews | 11.0 |
| BITD | 22.0 |
| Franks | 9.5 |
| Morey | 10.5 |
| Kalavsky | 11.0 |
| Jones | 1.0 |
| Stone | 6.5 |
| Total Days | 71.5 |
| Total FTEs | 4.0 |
EPCC
| Name | Days |
| Brown | 22.0 |
| Nazarova | 6.8 |
| Sim | 4 |
| Total Days | 32.8 |
| Total FTEs | 1.85 |
Performance metrics
| Metric | TSL | FSL | Monthly measurement |
| Technology serviceability |
80% |
99.2% |
100% |
| Technology MTBF (hours) |
200 |
300 |
∞ |
| Number of AV FTEs |
7.2 |
9.0 |
12.1 |
| Number of training days per month |
20/12 |
25/12 |
10/4 |
| Non In-depth queries resolved within 3 days |
85% |
97% |
98% |
| Number of AM FTEs |
3.75 |
5.75 |
5.85 |
| A&M Serviceability |
80% |
99.6% |
100% |
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http://www.hpcx.ac.uk/projects/reports/monthly/HPCx_April_2008_Main.html
|
contact email -
www@hpcx.ac.uk
|
© UoE HPCX Ltd
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