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home > projects > reports > monthly > HPCx_April_2008_Main
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HPCx Monthly Report, April 2008

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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 April 2008 to 08:00 1 March 2008

Number of hours: 720

Incidents and Availability

Incidents

The following incidents were recorded:

SeverityNumber
10
20
32
40

Details of severity level 1 incidents

None this month.

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 0
Site 0
External 0
Overall 0

Serviceability

Attribution UDTServiceability
IBM 0:00 100%
Site 0:00 100%
External 0:00 100%
Overall 0:00 100%

Courses

None this month.

Quality Tokens

None set this month.

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth8.0
Bush19.8
Sunderland17.6
Plummer11.0
Blake2.2
Jones2.1
Todorov10.2
Moullinec7.3
Total Days78.2
Total FTEs4.4

EPCC

NameDays
Simpson 3.0
Henty 7.4
Reid 1.0
Hein 12.7
Bull 1.3
Smith 11.7
Booth 15.1
Trew 2.0
Hill 5.0
Gray 3.6
D'Mellow 3.8
Maynard 3.7
Weiland 14.0
Johnson 6.1
Bethune 20.8
Other 5.3
Virasoro 21.1
Total Days 137.4
Total FTEs 7.7

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 11.0
BITD 22.0
Franks 9.5
Morey 10.5
Kalavsky 11.0
Jones 1.0
Stone 6.5
Total Days 71.5
Total FTEs 4.0

EPCC

NameDays
Brown 22.0
Nazarova 6.8
Sim 4
Total Days32.8
Total FTEs1.85

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 100%
Technology MTBF (hours) 200 300
Number of AV FTEs 7.2 9.0 12.1
Number of training days per month 20/12 25/12 10/4
Non In-depth queries resolved within 3 days 85% 97% 98%
Number of AM FTEs 3.75 5.75 5.85
A&M Serviceability 80% 99.6% 100%
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