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HPCx Monthly Report, April 2009

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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 April to 08:00 1 May 2009

Number of hours: 720

Incidents and Availability

Scheduled down time: 5 hours

Incidents

The following incidents were recorded:

SeverityNumber
10
22
312
40

Details of severity level 1 incidents

None this month.

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 0
Site 0
External 0
Overall 0

Serviceability

Attribution UDTServiceability
IBM 0:00 100%
Site 0:00 100%
External 0:00 100%
Overall 0:00 100%

Quality Tokens

None set this month.

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth4.8
Porter6
Sunderland9.8
Plummer8
Jones1.9
Todorov6.8
Moullinec6
Total Days43.3
Total FTEs2.4

EPCC

NameDays
Simpson 5.3
Henty 5.2
Gray 8.6
Booth 1.1
Sim 8.5
Beckett 11.8
Trew 4.2
Johnson 3.8
D'Mellow 6.3
Maynard 2.0
Bethune 3.7
Graham 3.1
Hein 2.7
Grant 14.9
Other 0.9
Total Days 82.0
Total FTEs 4.6

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 8.0
BITD 20.0
Franks 6.3
Morey 4.9
Kalavsky 7.2
Jones 1.1
Stone 10.0
Total Days 57.5
Total FTEs 3.2

EPCC

NameDays
Brown 16.0
Nazarova 8.0
Turner 4.5
Total Days28.5
Total FTEs1.6

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 100%
Technology MTBF (hours) 200 300
Number of AV FTEs 3.25 5.25 7.0
Non In-depth queries resolved within 3 days 85% 97% 100%
Number of AM FTEs 2.75 4.75 4.8
A&M Serviceability 80% 99% 100%
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