Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be
found in the associated SAFE monthly report.
Dates covered: 08:00 1 August 2008 to 08:00 1 September 2008
Number of hours: 744
Incidents and Availability
Scheduled down time: 12 hours
Incidents
The following incidents were recorded:
| Severity | Number |
| 1 | 0 |
| 2 | 5 |
| 3 | 14 |
| 4 | 4 |
Details of severity level 1 incidents
None this month.
MTBF
| Attribution | SEV-1 Incidents | MTBF |
| IBM | 0 | ∞ |
| Site | 0 | ∞ |
| External | 0 | ∞ |
| Overall | 0 | ∞ |
Serviceability
| Attribution | UDT | Serviceability |
| IBM | 0:00 | 100% |
| Site | 0:00 | 100% |
| External | 0:00 | 100% |
| Overall | 0:00 | 100% |
Courses
None this month.
Quality Tokens
None set this month.
Staffing
Science Support Staffing
Daresbury Laboratory
| Name | Days |
| Ashworth | 5.5 |
| Porter | 12.0 |
| Sunderland | 16.0 |
| Plummer | 10.0 |
| Blake | 2.0 |
| Jones | 1.5 |
| Todorov | 13.0 |
| Moullinec | 6.7 |
| Pickles | 12 |
| Total Days | 78.7 |
| Total FTEs | 4.4 |
EPCC
| Name | Days |
| Simpson | 6.2 |
| Henty | 7.5 |
| Weiland | 13.1 |
| Gray | 8.3 |
| Bull | 3.7 |
| Smith | 6.7 |
| Booth | 13.9 |
| Trew | 4.2 |
| D'Mellow | 4.0 |
| Maynard | 2.3 |
| Johnson | 3.5 |
| Other | 28.4 |
| Virasoro | 14.7 |
| Total Days | 122.4 |
| Total FTEs | 6.9 |
Systems Staffing
Daresbury Laboratory
| Name | Days |
| Andrews | 9.25 |
| BITD | 20.0 |
| Franks | 8.0 |
| Morey | 9.5 |
| Kalavsky | 15.3 |
| Jones | 1.5 |
| Stone | 7.5 |
| Total Days | 71.1 |
| Total FTEs | 4.0 |
EPCC
| Name | Days |
| Brown | 21.0 |
| Nazarova | 1.5 |
| Sim | 2.0 |
| Turner | 2.5 |
| Total Days | 27.0 |
| Total FTEs | 1.5 |
Performance metrics
| Metric | TSL | FSL | Monthly measurement |
| Technology serviceability |
80% |
99.2% |
100% |
| Technology MTBF (hours) |
200 |
300 |
∞ |
| Number of AV FTEs |
7.2 |
9.0 |
11.3 |
| Number of training days per month |
20/12 |
25/12 |
14/8 |
| Non In-depth queries resolved within 3 days |
85% |
97% |
98% |
| Number of AM FTEs |
3.75 |
5.75 |
5.5 |
| A&M Serviceability |
80% |
99.6% |
100% |
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http://www.hpcx.ac.uk/projects/reports/monthly/HPCx_August_2008_Main.html
|
contact email -
www@hpcx.ac.uk
|
© UoE HPCX Ltd
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