Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be
found in the associated SAFE monthly report.
Dates covered: 08:00 1 February 2008 to 08:00 1 March 2008
Number of hours: 696
Incidents and Availability
One SEV-1 incident recorded this month, details below.
Details of severity level 1 incidents
None this month.
| ID | Date | Description | Length | Attribution |
| 08.012 | 14/02/2008 | Maintenance session overrun | 3:20:00 | IBM/Site |
MTBF
| Attribution | SEV-1 Incidents | MTBF |
| IBM | 0.5 | 1464 |
| Site | 0.5 | 1464 |
| External | 0 | ∞ |
| Overall | 1 | 732 |
Serviceability
| Attribution | UDT | Serviceability |
| IBM | 1:40 | 99.8% |
| Site | 1:40 | 99.8% |
| External | 0:00 | 100% |
| Overall | 3:20 | 99.5% |
Courses
No courses were held in February
Quality Tokens
None set this month
Staffing
Science Support Staffing
Daresbury Laboratory
| Name | Days |
| Ashworth | 8.4 |
| Bush | 21.0 |
| Sunderland | 21.0 |
| Plummer | 8 |
| Blake | 1.0 |
| Jones | 2.0 |
| Johnstone | 6.3 |
| Todorov | 10.5 |
| Total Days | 78.3 |
| Total FTEs | 4.4 |
EPCC
| Name | Days |
| Simpson | 7.5 |
| Henty | 9.8 |
| Reid | 1.6 |
| Hein | 10.0 |
| Bull | 1.0 |
| Smith | 7.8 |
| Booth | 9.7 |
| Trew | 6.0 |
| Hill | 8.5 |
| Gray | 7.2 |
| D'Mellow | 3.9 |
| Weiland | 2.1 |
| Bethune | 3.3 |
| Other | 1.9 |
| Total Days | 80.2 |
| Total FTEs | 4.5 |
Systems Staffing
Daresbury Laboratory
| Name | Days |
| Andrews | 10.5 |
| BITD | 21.0 |
| Franks | 10.5 |
| Morey | 8.4 |
| Kalavsky | 10.5 |
| Jones | 3.0 |
| Stone | 8.9 |
| Total Days | 71.9 |
| Total FTEs | 4.0 |
EPCC
| Name | Days |
| Brown | 18.3 |
| Nazarova | 6.8 |
| Total Days | 25.1 |
| Total FTEs | 1.3 |
Performance metrics
| Metric | TSL | FSL | Monthly measurement |
| Technology serviceability |
80% |
99.2% |
99.8% |
| Technology MTBF (hours) |
200 |
300 |
1464 |
| Number of AV FTEs |
7.2 |
9.0 |
8.9 |
| Number of training days per month |
20/12 |
25/12 |
4/2 |
| Non In-depth queries resolved within 3 days |
85% |
97% |
100% |
| Number of AM FTEs |
3.75 |
5.75 |
5.30 |
| A&M Serviceability |
80% |
99.6% |
99.8% |



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http://www.hpcx.ac.uk/projects/reports/monthly/HPCx_February_2008_Main.html
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