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HPCx Monthly Report, February 2008

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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 February 2008 to 08:00 1 March 2008

Number of hours: 696

Incidents and Availability

One SEV-1 incident recorded this month, details below.

Details of severity level 1 incidents

None this month.
IDDateDescriptionLengthAttribution
08.01214/02/2008Maintenance session overrun3:20:00IBM/Site

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 0.5 1464
Site 0.5 1464
External 0
Overall 1 732

Serviceability

Attribution UDTServiceability
IBM 1:40 99.8%
Site 1:40 99.8%
External 0:00 100%
Overall 3:20 99.5%

Courses

No courses were held in February

Quality Tokens

None set this month

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth8.4
Bush21.0
Sunderland21.0
Plummer8
Blake1.0
Jones2.0
Johnstone6.3
Todorov10.5
Total Days78.3
Total FTEs4.4

EPCC

NameDays
Simpson 7.5
Henty 9.8
Reid 1.6
Hein 10.0
Bull 1.0
Smith 7.8
Booth 9.7
Trew 6.0
Hill 8.5
Gray 7.2
D'Mellow 3.9
Weiland 2.1
Bethune 3.3
Other 1.9
Total Days 80.2
Total FTEs 4.5

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 10.5
BITD 21.0
Franks 10.5
Morey 8.4
Kalavsky 10.5
Jones 3.0
Stone 8.9
Total Days 71.9
Total FTEs 4.0

EPCC

NameDays
Brown 18.3
Nazarova 6.8
Total Days 25.1
Total FTEs 1.3

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 99.8%
Technology MTBF (hours) 200 300 1464
Number of AV FTEs 7.2 9.0 8.9
Number of training days per month 20/12 25/12 4/2
Non In-depth queries resolved within 3 days 85% 97% 100%
Number of AM FTEs 3.75 5.75 5.30
A&M Serviceability 80% 99.6% 99.8%
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