Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be
found in the associated SAFE monthly report.
Dates covered: 08:00 1 January to 08:00 1 February 2010
Number of hours: 744
Incidents and Availability
Incidents
The following incidents were recorded:
| Severity | Number |
| 1 | 0 |
| 2 | 0 |
| 3 | 4 |
| 4 | 0 |
Details of severity level 1 incidents
None this month.
MTBF
| Attribution | SEV-1 Incidents | MTBF |
| IBM | 0 | ∞ |
| Site | 0 | ∞ |
| External | 0 | ∞ |
| Overall | 0 | ∞ |
Serviceability
| Attribution | UDT | Serviceability |
| IBM | 0:00 | 100% |
| Site | 0:00 | 100% |
| External | 0:00 | 100% |
| Overall | 0:00 | 100% |
Quality Tokens
None set this month.
Staffing
Science Support Staffing
Daresbury Laboratory
| Name | Days |
| Ashworth | 4.5 |
| Sunderland | 3.8 |
| Plummer | 4.0 |
| Todorov | 2.6 |
| Total Days | 14.9 |
| Total FTEs | 0.8 |
EPCC
| Name | Days |
| Simpson | 3.5 |
| Henty | 5.9 |
| Gray | 2.1 |
| Beckett | 7.1 |
| Trew | 4.0 |
| Other | 0.5 |
| Total Days | 23.1 |
| Total FTEs | 1.3 |
Systems Staffing
Daresbury Laboratory
| Name | Days |
| Andrews | 8.4 |
| BITD | 20.0 |
| Franks | 5.5 |
| Morey | 7.0 |
| Kalavsky | 8.8 |
| Jones | 0.6 |
| Stone | 6.6 |
| Total Days | 56.9 |
| Total FTEs | 3.2 |
EPCC
| Name | Days |
| Brown | 21.0 |
| Nazarova | 6.0 |
| Turner | 2.0 |
| Total Days | 29.0 |
| Total FTEs | 1.6 |
Performance metrics
| Metric | TSL | FSL | Monthly measurement |
| Technology serviceability |
80% |
99.2% |
100% |
| Technology MTBF (hours) |
200 |
300 |
∞ |
| Number of AV FTEs (see Note 1) |
3.25 |
5.25 |
2.1 |
| Non In-depth queries resolved within 3 days |
85% |
97% |
100% |
| Number of AM FTEs |
2.75 |
4.75 |
4.8 |
| A&M Serviceability |
80% |
99% |
100% |
Note 1: The Contractual AV target for January 2010 is 2.0 FTEs.
|
http://www.hpcx.ac.uk/projects/reports/monthly/HPCx_January_2010_Main.html
|
contact email -
www@hpcx.ac.uk
|
© UoE HPCX Ltd
|
