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HPCx Monthly Report, July 2008

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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 July 2008 to 08:00 1 August 2008

Number of hours: 744

Incidents and Availability

Incidents

The following incidents were recorded:

SeverityNumber
11
20
33
40

This SEV-1 was an overrun of the maintenance session and not a system failure

Details of severity level 1 incidents

IDDateDescriptionLengthAttribution
Incident-2210/08/2008 Maintenance session overrun, nodes down following cfumupdatenotes1:30:00IBM

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 1 732
Site 0
External 0
Overall 0 732

Serviceability

Attribution UDTServiceability
IBM 1:30 99.8
Site 0:00 100%
External 0:00 100%
Overall 1:30 99.8%

Courses

Title of Course Start Date Length (Days) Place days HPCx User Days HPCx Staff Days
TotalView: Advanced de-bugging 08/07/2008 1 15 4 2

Quality Tokens

None set this month.

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth16.5
Porter13.8
Sunderland11.7
Plummer11.5
Blake2.3
Jones2.0
Todorov11.2
Moullinec9.6
Total Days78.6
Total FTEs4.4

EPCC

NameDays
Simpson 5.3
Henty 12.7
Weiland 10.0
Gray 7.0
Bull 2.5
Smith 8.3
Booth 1.4
Trew 4.2
D'Mellow 5.6
Maynard 0.4
Reid 4.4
Hein 6.0
Johnson 0.4
Other 23.9
Virasoro 23.3
Total Days 116.5
Total FTEs 6.6

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 6.5
BITD 23
Franks 9.5
Morey 9.5
Kalavsky 11.5
Jones 1.0
Stone 11.0
Total Days 71.5
Total FTEs 4.0

EPCC

NameDays
Brown 23.0
Sim 11.5
Total Days34.5
Total FTEs1.9

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 99.8%
Technology MTBF (hours) 200 300 732
Number of AV FTEs 7.2 9.0 11.0
Number of training days per month 16/12 20/12 14/7
Non In-depth queries resolved within 3 days 85% 97% 99%
Number of AM FTEs 3.75 5.75 5.9
A&M Serviceability 80% 99.6% 100%
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