Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be
found in the associated SAFE monthly report.
Dates covered: 08:00 1 July 2008 to 08:00 1 August 2008
Number of hours: 744
Incidents and Availability
Incidents
The following incidents were recorded:
| Severity | Number |
| 1 | 1 |
| 2 | 0 |
| 3 | 3 |
| 4 | 0 |
This SEV-1 was an overrun of the maintenance session and not
a system failure
Details of severity level 1 incidents
| ID | Date | Description | Length | Attribution |
| Incident-22 | 10/08/2008 |
Maintenance session overrun, nodes down following cfumupdatenotes | 1:30:00 | IBM |
MTBF
| Attribution | SEV-1 Incidents | MTBF |
| IBM | 1 | 732 |
| Site | 0 | ∞ |
| External | 0 | ∞ |
| Overall | 0 | 732 |
Serviceability
| Attribution | UDT | Serviceability |
| IBM | 1:30 | 99.8 |
| Site | 0:00 | 100% |
| External | 0:00 | 100% |
| Overall | 1:30 | 99.8% |
Courses
| Title of Course |
Start Date |
Length (Days) |
Place days |
HPCx User Days |
HPCx Staff Days |
| TotalView: Advanced de-bugging |
08/07/2008 |
1 |
15 |
4 |
2 |
Quality Tokens
None set this month.
Staffing
Science Support Staffing
Daresbury Laboratory
| Name | Days |
| Ashworth | 16.5 |
| Porter | 13.8 |
| Sunderland | 11.7 |
| Plummer | 11.5 |
| Blake | 2.3 |
| Jones | 2.0 |
| Todorov | 11.2 |
| Moullinec | 9.6 |
| Total Days | 78.6 |
| Total FTEs | 4.4 |
EPCC
| Name | Days |
| Simpson | 5.3 |
| Henty | 12.7 |
| Weiland | 10.0 |
| Gray | 7.0 |
| Bull | 2.5 |
| Smith | 8.3 |
| Booth | 1.4 |
| Trew | 4.2 |
| D'Mellow | 5.6 |
| Maynard | 0.4 |
| Reid | 4.4 |
| Hein | 6.0 |
| Johnson | 0.4 |
| Other | 23.9 |
| Virasoro | 23.3 |
| Total Days | 116.5 |
| Total FTEs | 6.6 |
Systems Staffing
Daresbury Laboratory
| Name | Days |
| Andrews | 6.5 |
| BITD | 23 |
| Franks | 9.5 |
| Morey | 9.5 |
| Kalavsky | 11.5 |
| Jones | 1.0 |
| Stone | 11.0 |
| Total Days | 71.5 |
| Total FTEs | 4.0 |
EPCC
| Name | Days |
| Brown | 23.0 |
| Sim | 11.5 |
| Total Days | 34.5 |
| Total FTEs | 1.9 |
Performance metrics
| Metric | TSL | FSL | Monthly measurement |
| Technology serviceability |
80% |
99.2% |
99.8% |
| Technology MTBF (hours) |
200 |
300 |
732 |
| Number of AV FTEs |
7.2 |
9.0 |
11.0 |
| Number of training days per month |
16/12 |
20/12 |
14/7 |
| Non In-depth queries resolved within 3 days |
85% |
97% |
99% |
| Number of AM FTEs |
3.75 |
5.75 |
5.9 |
| A&M Serviceability |
80% |
99.6% |
100% |
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http://www.hpcx.ac.uk/projects/reports/monthly/HPCx_July_2008_Main.html
|
contact email -
www@hpcx.ac.uk
|
© UoE HPCX Ltd
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