 |
| SAFE for HPCx |
| Service Administration from EPCC |
|
 |
Logged in as Irina
Nazarova.
You are RootManager
You are NOT HelpdeskManager
You are NOT HelpdeskOperator
From 01/07/08 08:00 to 01/08/08 08:00
Report for Resource Pool main ( Time on the main HPCx service.) on all machines
A total of 8,252,820AUs were available during this period.
CPU Hours (by project)
| Project | AUs | Raw AUs | Discounted AUs | NJobs | %age of Use | Raw %age | Utilisation |
| e01 | 685,640 | 715,211 | 29,571 | 1585 | 15.6% | 16.1% | 8.7% |
| e05 | 288,655 | 299,861 | 11,206 | 403 | 6.6% | 6.8% | 3.6% |
| e08 | 46,603 | 46,603 | 0 | 208 | 1.1% | 1% | 0.6% |
| e18 | 6,763 | 6,763 | 0 | 58 | 0.2% | 0.2% | 0.1% |
| e19 | 66,917 | 66,917 | 0 | 179 | 1.5% | 1.5% | 0.8% |
| e24 | 14 | 14 | 0 | 1297 | 0% | 0% | 0% |
| e33 | 183,332 | 183,332 | 0 | 169 | 4.2% | 4.1% | 2.2% |
| e35 | 21,501 | 21,501 | 0 | 66 | 0.5% | 0.5% | 0.3% |
| e36 | 2,807 | 2,807 | 0 | 68 | 0.1% | 0.1% | 0% |
| e39 | 88,617 | 88,617 | 0 | 141 | 2% | 2% | 1.1% |
| e44 | 13,053 | 13,053 | 0 | 9 | 0.3% | 0.3% | 0.2% |
| e45 | 13 | 13 | 0 | 2 | 0% | 0% | 0% |
| e47 | 12,398 | 12,398 | 0 | 9 | 0.3% | 0.3% | 0.2% |
| e50 | 46,462 | 46,462 | 0 | 59 | 1.1% | 1% | 0.6% |
| e57 | 17,263 | 17,263 | 0 | 2 | 0.4% | 0.4% | 0.2% |
| e58 | 1,231,427 | 1,245,773 | 14,346 | 3735 | 28.1% | 28.1% | 15.1% |
| e60 | 21,159 | 21,159 | 0 | 32 | 0.5% | 0.5% | 0.3% |
| e62 | 9,783 | 9,783 | 0 | 235 | 0.2% | 0.2% | 0.1% |
| e63 | 253,267 | 253,267 | 0 | 228 | 5.8% | 5.7% | 3.1% |
| e65 | 1,605 | 1,605 | 0 | 200 | 0% | 0% | 0% |
| e68 | 12,643 | 12,643 | 0 | 234 | 0.3% | 0.3% | 0.2% |
| e93 | 154,315 | 154,315 | 0 | 84 | 3.5% | 3.5% | 1.9% |
| e94 | 18,490 | 18,490 | 0 | 10 | 0.4% | 0.4% | 0.2% |
| EPSRC Total | 3,182,729 | 3,237,852 | 55,124 | 9013.0 | 72.6% | 0% | 39.2% |
| n02 | 646,616 | 646,616 | 0 | 1281 | 14.8% | 14.6% | 7.8% |
| n03 | 1,826 | 1,826 | 0 | 6 | 0% | 0% | 0% |
| n04 | 4,365 | 4,365 | 0 | 51 | 0.1% | 0.1% | 0.1% |
| NERC Total | 652,807 | 652,807 | 0 | 1338.0 | 14.9% | 0% | 7.9% |
| b08 | 208,529 | 208,529 | 0 | 32 | 4.8% | 4.7% | 2.5% |
| BBSRC Total | 208,529 | 208,529 | 0 | 32.0 | 4.8% | 0% | 2.5% |
| p01 | 41,883 | 44,011 | 2,128 | 165 | 1% | 1% | 0.5% |
| PPARC Total | 41,883 | 44,011 | 2,128 | 165.0 | 1% | 0% | 0.5% |
| z001 | 142,636 | 142,636 | 0 | 911 | 3.3% | 3.2% | 1.7% |
| z004 | 22,553 | 22,553 | 0 | 813 | 0.5% | 0.5% | 0.3% |
| z10 | 22 | 22 | 0 | 2585 | 0% | 0% | 0% |
| HPCx Total | 165,211 | 165,211 | 0 | 4309.0 | 3.8% | 0% | 2% |
| x01 | 130,040 | 130,040 | 0 | 136 | 3% | 2.9% | 1.6% |
| External Total | 130,040 | 130,040 | 0 | 136.0 | 3% | 0% | 1.6% |
| c01 | 593 | 593 | 0 | 330 | 0% | 0% | 0% |
| CCLRC Total | 593 | 593 | 0 | 330.0 | 0% | 0% | 0% |
| Total | 4,381,791 | 4,439,043 | 57,252 | 15323.0 | 100% | 100% | 53.8% |
Use by Project
Raw Use by Project
Jobs by Project
AUs (by Size)
| Size | AUs | Raw AUs | NJobs |
| 0 | 0 | 0 | 4 |
| 16 | 518,724 | 518,724 | 10040 |
| 32 | 920,471 | 920,471 | 3176 |
| 48 | 22,179 | 22,179 | 93 |
| 64 | 857,737 | 857,737 | 893 |
| 80 | 55,784 | 55,784 | 71 |
| 96 | 22,355 | 22,355 | 6 |
| 112 | 812 | 812 | 4 |
| 128 | 611,264 | 611,264 | 497 |
| 144 | 587 | 587 | 3 |
| 192 | 27,322 | 27,322 | 16 |
| 208 | 1,028 | 1,028 | 14 |
| 224 | 1,696 | 1,696 | 2 |
| 256 | 691,182 | 708,640 | 323 |
| 384 | 5,532 | 5,532 | 2 |
| 400 | 4,950 | 4,950 | 1 |
| 416 | 5,262 | 5,262 | 1 |
| 448 | 5,595 | 5,595 | 1 |
| 480 | 5,933 | 5,933 | 1 |
| 496 | 407,995 | 407,995 | 57 |
| 512 | 129,576 | 143,015 | 87 |
| 576 | 3,929 | 3,929 | 1 |
| 816 | 2,103 | 2,103 | 1 |
| 992 | 470 | 470 | 1 |
| 1024 | 77,183 | 103,538 | 27 |
| 1264 | 2,123 | 2,123 | 1 |
AUs (by Queue)
| Queue | AUs | Raw AUs | NJobs |
| inter32_1 | 2,303 | 2,303 | 892 |
| inter32_20m | 441 | 441 | 678 |
| par1024_1 | 11,317 | 11,700 | 24 |
| par1024_3 | 11,765 | 11,765 | 2 |
| par1024_6 | 60,602 | 86,575 | 4 |
| par128_1 | 93,408 | 93,408 | 328 |
| par128_12 | 350,158 | 350,158 | 58 |
| par128_20m | 2,382 | 2,382 | 102 |
| par128_3 | 11,929 | 11,929 | 15 |
| par128_48 | 203,157 | 203,157 | 52 |
| par128_6 | 29,181 | 29,181 | 23 |
| par1536_1 | 2,123 | 2,123 | 1 |
| par256_1 | 39,924 | 40,010 | 222 |
| par256_12 | 482,146 | 496,652 | 69 |
| par256_3 | 27,526 | 27,894 | 22 |
| par256_48 | 1,908 | 1,908 | 4 |
| par256_6 | 170,311 | 172,809 | 41 |
| par32_1 | 57,251 | 57,251 | 1443 |
| par32_12 | 703,743 | 703,743 | 1609 |
| par32_20m | 4,862 | 4,862 | 1049 |
| par32_3 | 404,447 | 404,447 | 2353 |
| par32_48 | 180,115 | 180,115 | 199 |
| par32_6 | 85,135 | 85,135 | 270 |
| par512_1 | 37,473 | 37,867 | 98 |
| par512_12 | 412,533 | 423,493 | 30 |
| par512_3 | 40,464 | 40,464 | 13 |
| par512_6 | 74,374 | 76,458 | 9 |
| par64_1 | 30,384 | 30,384 | 323 |
| par64_12 | 233,761 | 233,761 | 112 |
| par64_20m | 4,359 | 4,359 | 202 |
| par64_3 | 18,150 | 18,150 | 36 |
| par64_48 | 392,508 | 392,508 | 140 |
| par64_6 | 200,753 | 200,753 | 173 |
| serial_1 | 124 | 124 | 4452 |
| serial_12 | 508 | 508 | 159 |
| serial_3 | 122 | 122 | 60 |
| serial_6 | 142 | 142 | 56 |
Slowdown [(runtime+wait)/runtime] (by runtime, in hours)
This section only includes job that ran for more than 300 seconds.
| Runtime | Slowdown |
| 0-1 hrs | 6.602 |
| 1-2 hrs | 3.443 |
| 2-3 hrs | 2.22 |
| 3-4 hrs | 3.976 |
| 4-5 hrs | 6.782 |
| 5-6 hrs | 3.068 |
| 6-7 hrs | 3.5 |
| 7-8 hrs | 4.142 |
| 8-9 hrs | 3.271 |
| 9-10 hrs | 3.004 |
| 10-11 hrs | 2.903 |
| 11-12 hrs | 3.046 |
| 12-13 hrs | 1.964 |
| 13-14 hrs | 1.073 |
| 14-15 hrs | 1.143 |
| 15-16 hrs | 1 |
| 16-17 hrs | 1 |
| 18-19 hrs | 1.059 |
| 19-20 hrs | 1 |
| 20-21 hrs | 1.264 |
| 22-23 hrs | 1.404 |
| 23-24 hrs | 1.235 |
| 24-25 hrs | 1.516 |
| 25-26 hrs | 1 |
| 26-27 hrs | 1.923 |
| 28-29 hrs | 1 |
| 29-30 hrs | 1 |
| 31-32 hrs | 1.181 |
| 35-36 hrs | 1.099 |
| 36-37 hrs | 1.358 |
| 38-39 hrs | 1.783 |
| 39-40 hrs | 1 |
| 40-41 hrs | 1.004 |
| 43-44 hrs | 1.041 |
| 44-45 hrs | 1 |
| 45-46 hrs | 1 |
| 46-47 hrs | 1 |
| 47-48 hrs | 1 |
| 48-49 hrs | 1.077 |
Slowdown [(runtime+wait)/runtime] (by job size)
This section only includes job that ran for more than 300 seconds.
| CPUs | Slowdown | NJobs |
| 16 | 2.707 | 2942 |
| 32 | 6.511 | 1385 |
| 48 | 4.072 | 52 |
| 64 | 6.065 | 604 |
| 80 | 2.63 | 45 |
| 96 | 1.278 | 5 |
| 112 | 14.43 | 4 |
| 128 | 5.287 | 388 |
| 144 | 5.949 | 2 |
| 192 | 1.376 | 7 |
| 208 | 1.009 | 3 |
| 224 | 1.008 | 2 |
| 256 | 3.461 | 172 |
| 384 | 4.082 | 2 |
| 400 | 1.699 | 1 |
| 416 | 3.73 | 1 |
| 448 | 1.119 | 1 |
| 480 | 1.896 | 1 |
| 496 | 3.542 | 53 |
| 512 | 5.889 | 40 |
| 576 | 6.226 | 1 |
| 816 | 1.05 | 1 |
| 992 | 130.684 | 1 |
| 1024 | 36.715 | 11 |
| 1264 | 19.878 | 1 |
Report for Resource Pool dev ( Time on the HPCx development region.) on all machines
A total of 687,731AUs were available during this period.
CPU Hours (by project)
| Project | AUs | Raw AUs | Discounted AUs | NJobs | %age of Use | Raw %age | Utilisation |
| n02 | 664,367 | 664,367 | 0 | 18401 | 100% | 100% | 96.6% |
| NERC Total | 664,367 | 664,367 | 0 | 18401.0 | 100% | 0% | 96.6% |
| Total | 664,367 | 664,367 | 0 | 18401.0 | 100% | 100% | 96.6% |
Use by Project
Raw Use by Project
Jobs by Project
AUs (by Size)
| Size | AUs | Raw AUs | NJobs |
| 16 | 369,608 | 369,608 | 17598 |
| 32 | 292,738 | 292,738 | 794 |
| 64 | 1,404 | 1,404 | 8 |
| 128 | 617 | 617 | 1 |
AUs (by Queue)
| Queue | AUs | Raw AUs | NJobs |
| inter32_1 | 2,135 | 2,135 | 35 |
| inter32_20m | 31 | 31 | 11 |
| parn128_1 | 617 | 617 | 1 |
| parn16_1 | 154,780 | 154,780 | 4515 |
| parn16_12 | 88,458 | 88,458 | 142 |
| parn16_20m | 98,078 | 98,078 | 7238 |
| parn16_6 | 26,006 | 26,006 | 130 |
| parn32_1 | 56,284 | 56,284 | 506 |
| parn32_12 | 218,335 | 218,335 | 164 |
| parn32_20m | 1,076 | 1,076 | 72 |
| parn32_6 | 15,659 | 15,659 | 33 |
| parn64_1 | 1,404 | 1,404 | 8 |
| serial_1 | 925 | 925 | 5282 |
| serial_12 | 2 | 2 | 23 |
| serial_3 | 0 | 0 | 2 |
| serial_6 | 575 | 575 | 239 |
Slowdown [(runtime+wait)/runtime] (by runtime, in hours)
This section only includes job that ran for more than 300 seconds.
| Runtime | Slowdown |
| 0-1 hrs | 4.767 |
| 1-2 hrs | 22.15 |
| 2-3 hrs | 18.763 |
| 3-4 hrs | 19.867 |
| 4-5 hrs | 12.997 |
| 5-6 hrs | 12.678 |
| 6-7 hrs | 12.356 |
| 7-8 hrs | 15.367 |
| 8-9 hrs | 18.125 |
| 9-10 hrs | 15.255 |
| 10-11 hrs | 14.09 |
| 11-12 hrs | 21.669 |
Slowdown [(runtime+wait)/runtime] (by job size)
This section only includes job that ran for more than 300 seconds.
| CPUs | Slowdown | NJobs |
| 16 | 4.807 | 10796 |
| 32 | 12.696 | 692 |
| 64 | 39.992 | 5 |
| 128 | 20.448 | 1 |
Disc Usage for Archive, as of 01/08/08 08:00
| Project | Usage(Tapes) | Quota(Tapes) | Files | Data(Gb) | Space(Gb) |
| c01 | 2 | 2 | 7,231 | 65 | 308 |
| e01 | 102 | 105 | 505,063 | 9,916 | 944 |
| e03 | 5 | 5 | 18,797 | 429 | 84 |
| e14 | 10 | 10 | 391,623 | 595 | 545 |
| e15 | 1 | 3 | 26 | 6 | 330 |
| e24 | 1 | 12 | 5,265 | 16 | 1,365 |
| e42 | 10 | 10 | 29,633 | 653 | 374 |
| n01 | 313 | 325 | 35,162 | 33,685 | 1,922 |
| n02 | 659 | 660 | 1,211,890 | 89,290 | 2,550 |
| n04 | 30 | 30 | 117,048 | 3,946 | 130 |
| z001 | 7 | 10 | 11,045 | 66 | 1,120 |
| z002 | 3 | 4 | 5,802 | 14 | 591 |
| z06 | 1 | 3 | 833 | 67 | 493 |
Disc Usage for devt, as of 01/08/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| n01 | 1 | |
| n02 | 7,927,781 | 9,499,003 |
| n04 | 376,126 | 526,899 |
Disc Usage for home, as of 01/08/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| b02 | 34,059 | 50,000 |
| b03 | 52,711 | 50,000 |
| b08 | 21,040 | 50,000 |
| b09 | 1 | 100,000 |
| c01 | 177,642 | 500,000 |
| e01 | 204,985 | 300,000 |
| e03 | 104,345 | 225,012 |
| e05 | 527,779 | 738,050 |
| e06 | 281,723 | 300,000 |
| e08 | 47,009 | 100,000 |
| e10 | 257,705 | 300,000 |
| e11 | 87,896 | 100,000 |
| e14 | 88,723 | 100,000 |
| e15 | 41,418 | 50,000 |
| e16 | 133 | 20,000 |
| e17 | 45,160 | 50,000 |
| e18 | 37,807 | 40,000 |
| e19 | 72 | 40,000 |
| e20 | 60,000 | 60,000 |
| e21 | 1,521 | 50,000 |
| e22 | 5,268 | 10,000 |
| e23 | 9,733 | 50,000 |
| e24 | 96,801 | 394,384 |
| e25 | 10,313 | 50,000 |
| e26 | 1 | 20,000 |
| e27 | 19,055 | 20,000 |
| e29 | 23,455 | 50,000 |
| e30 | 1 | 40,000 |
| e31 | 35,459 | 50,000 |
| e32 | 47,110 | 50,000 |
| e33 | 49,109 | 50,000 |
| e34 | 1 | 50,000 |
| e35 | 75,215 | 100,000 |
| e36 | 52,942 | 100,000 |
| e37 | 123,736 | 204,800 |
| e38 | 46,260 | 50,000 |
| e39 | 82,765 | 150,000 |
| e40 | 19,472 | 50,000 |
| e41 | 124 | 100,000 |
| e42 | 80,398 | 100,000 |
| e44 | 24,598 | 100,000 |
| e45 | 16,468 | 100,000 |
| e46 | 19,728 | 50,000 |
| e47 | 136 | 50,000 |
| e48 | 5 | 50,000 |
| e49 | 39,897 | 50,000 |
| e50 | 3,585 | 13,000 |
| e51 | 5,182 | 50,000 |
| e52 | 12 | 50,000 |
| e53 | 16,752 | 50,000 |
| e54 | 46,526 | 50,000 |
| e55 | 10,314 | 50,000 |
| e56 | 47,509 | 50,000 |
| e57 | 77,800 | 100,000 |
| e58 | 39,888 | 100,000 |
| e59 | 84,121 | 100,000 |
| e60 | 47,636 | 50,000 |
| e61 | 19,263 | 50,000 |
| e62 | 739 | 50,000 |
| e63 | 77,788 | 100,000 |
| e64 | 1 | 200,000 |
| e65 | 4,984 | 200,000 |
| e66 | 1 | 200,000 |
| e67 | 1,913 | 200,000 |
| e68 | 92 | 150,000 |
| e69 | 1 | 100 |
| e70 | 1 | 100 |
| e93 | 1,415 | 250,000 |
| e94 | 4 | 100,000 |
| n01 | 110,180 | 250,000 |
| n02 | 222,405 | 299,901 |
| n03 | 81,104 | 290,000 |
| n04 | 234,333 | 300,000 |
| p01 | 134,025 | 200,000 |
| x01 | 71,459 | 80,000 |
| x02 | 8,747 | 20,000 |
| x03 | 4,228 | 50,000 |
| x04 | 13,377 | 50,000 |
| z001 | 670,920 | 800,000 |
| z002 | 94,960 | 424,000 |
| z003 | 1 | 3 |
| z004 | 48,550 | 100,000 |
| z05 | 4,195 | 30,000 |
| z06 | 69,938 | 125,000 |
| z07 | 55,467 | 100,000 |
| z10 | 5,722 | 50,000 |
| z11 | 1 | 1,024 |
Disc Usage for work, as of 01/08/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| b02 | 15 | 1,025 |
| b03 | 47,908 | 100,000 |
| b08 | 41,041 | 50,000 |
| b09 | 588 | 100,000 |
| c01 | 169,690 | 1,200,000 |
| e01 | 2,349,995 | 2,670,000 |
| e03 | 10 | 500,000 |
| e05 | 465,136 | 747,005 |
| e06 | 389,332 | 400,000 |
| e08 | 141 | 50,000 |
| e10 | 1,589,897 | 2,000,000 |
| e11 | 48,528 | 100,000 |
| e14 | 121,564 | 250,000 |
| e15 | 36,691 | 100,000 |
| e16 | 1 | 60,000 |
| e17 | 189,479 | 200,000 |
| e18 | 75,798 | 80,000 |
| e19 | 126,284 | 200,000 |
| e20 | 976,299 | 1,000,000 |
| e21 | 2 | 100,000 |
| e22 | 1 | 20,000 |
| e23 | 38,073 | 100,000 |
| e24 | 111,198 | 2,800,008 |
| e25 | 144,933 | 150,000 |
| e26 | 1 | 40,000 |
| e27 | 2,760 | 40,000 |
| e29 | 7 | 9,800 |
| e30 | 1 | 80,000 |
| e31 | 93,144 | 100,000 |
| e32 | 99,998 | 100,000 |
| e33 | 64,326 | 100,000 |
| e34 | 1 | 100,000 |
| e35 | 148,388 | 400,000 |
| e36 | 61,186 | 200,000 |
| e37 | 232,993 | 307,200 |
| e38 | 158,256 | 200,000 |
| e39 | 99,996 | 100,000 |
| e40 | 1 | 100,000 |
| e41 | 10,651 | 200,000 |
| e42 | 325,693 | 400,000 |
| e44 | 1 | 100,000 |
| e45 | 1,653 | 100,000 |
| e46 | 1 | 50,000 |
| e47 | 7,624 | 160,000 |
| e48 | 95,723 | 200,000 |
| e49 | 27,190 | 50,000 |
| e50 | 257,618 | 100,000 |
| e51 | 1 | 100,000 |
| e52 | 1 | 50,000 |
| e53 | 31,513 | 150,000 |
| e54 | 1 | 100,000 |
| e55 | 15,650 | 100,000 |
| e56 | 100,000 | 100,000 |
| e57 | 51,137 | 100,000 |
| e58 | 30,585 | 200,000 |
| e59 | 94,642 | 100,000 |
| e60 | 100,325 | 200,000 |
| e61 | 12,610 | 100,000 |
| e62 | 157,298 | 200,000 |
| e63 | 299,998 | 300,000 |
| e64 | 1 | 100,000 |
| e65 | 1 | 100,000 |
| e66 | 1 | 100,000 |
| e67 | 1 | 100,000 |
| e68 | 1 | 100,000 |
| e69 | 1 | 100 |
| e70 | 1 | 100 |
| e93 | 718,831 | 4,000,000 |
| e94 | 219 | 1,024 |
| n01 | 763,748 | 800,000 |
| n02 | 8,062,268 | 9,999,904 |
| n03 | 27,618 | 81,002 |
| n04 | 1,343,765 | 2,200,000 |
| p01 | 1 | 100,000 |
| x01 | 195,464 | 220,000 |
| x02 | 1 | 20,000 |
| x03 | 178 | 50,000 |
| x04 | 1 | 50,000 |
| z001 | 1,591,488 | 2,249,999 |
| z002 | 1,736 | 770 |
| z003 | 1 | 3 |
| z004 | 22,029 | 25,000 |
| z05 | 4,740 | 20,000 |
| z06 | 99,994 | 120,000 |
| z07 | 36 | 20,000 |
| z10 | 1 | 50,000 |
| z11 | 1 | 1,024 |
From 01/07/08 08:00 to 01/08/08 08:00
A total of 108 queries with a specified service metric were completed in this period.
There were 4 queries without a metric completed in the same period.
Helpdesk targets
| Metric | Pass | Total | Fraction | Target |
| Administrative queries - two days | 38 | 39 | 97% | 97% |
| All queries - three days | 84 | 85 | 99% | 97% |
| All queries - one day | 73 | 85 | 86% | 75% |
Queries by project (where known)
| Project | Queries | Percentage |
| n02 - NCAS | 11 | 12.1% |
| c01 | 10 | 11% |
| z002 - Systems and Operations | 9 | 9.9% |
| n04 - Shelf Seas Consortium | 8 | 8.8% |
| e24 - DEISA | 8 | 8.8% |
| z001 - HPCx Support | 6 | 6.6% |
| x01 - HPC-Europa | 5 | 5.5% |
| e93 - ACE: Architecture Exercise | 5 | 5.5% |
| e39 | 5 | 5.5% |
| e05 | 5 | 5.5% |
| x04 - ICON | 4 | 4.4% |
| e06 - UK Car-Parrinello Consortium | 2 | 2.2% |
| e01 - UK Turbulence Consortium | 2 | 2.2% |
| x03 - IBM | 1 | 1.1% |
| e60 | 1 | 1.1% |
| e58 | 1 | 1.1% |
| e44 | 1 | 1.1% |
| e37 - LESUK_3 | 1 | 1.1% |
| e23 - ESLEA | 1 | 1.1% |
| e19 | 1 | 1.1% |
| e18 | 1 | 1.1% |
| e14 - DARP | 1 | 1.1% |
| e10 - Reality Grid | 1 | 1.1% |
| e08 | 1 | 1.1% |
Queries by Service Metric
| Service Metric | Queries | Percentage |
| Technical | 46 | 42.6% |
| Admin | 39 | 36.1% |
| In-depth | 19 | 17.6% |
| No metric | 4 | 3.7% |
Queries by Category
| Query Category | Queries | Percentage |
| Disks, tapes, resources | 24 | 22.2% |
| 3rd party software | 19 | 17.6% |
| None | 12 | 11.1% |
| Other | 9 | 8.3% |
| Login, passwords, ssh | 8 | 7.4% |
| Compilers and system software | 8 | 7.4% |
| Courses | 7 | 6.5% |
| Batch system and queues | 5 | 4.6% |
| User behaviour | 4 | 3.7% |
| Access to HPCx | 4 | 3.7% |
| SAFE | 3 | 2.8% |
| User programs | 2 | 1.9% |
| Tools | 2 | 1.9% |
| Static website | 1 | 0.9% |
Queries by Handler category
| Handlers | Total | Admin | Technical | In-depth | No metric | Percentage |
| EPCC | 56 | 28 | 13 | 11 | 4 | 51.9% |
| sysadm | 41 | 8 | 28 | 5 | | 38% |
| Other | 7 | 3 | 3 | 1 | | 6.5% |
| DL | 4 | | 2 | 2 | | 3.7% |
Long running queries
The following long running queries remained unresolved throughout the reporting period.
| Query | Started | Assigned | Type | Category |
| Q69777 Error in _dump_allocated | Jun 12, 2008 | EPCC | PMR | Tools |
| Q69655 user bartosz | Jun 6, 2008 | EPCC | In-depth | None |
| Q69449 Compiler bug | May 24, 2008 | DL | In-depth | Compilers and system software |
| Q64914 APAR IZ12055 query | Mar 31, 2008 | sysadm | In-depth | 3rd party software |
| Q59898 Fwd: Application to use HPCx-- | Mar 3, 2008 | DL | In-depth | 3rd party software |
| Q55621 cgns on HPCx | Jan 28, 2008 | DL | In-depth | Compilers and system software |
| Q48857 tapes | Nov 15, 2007 | EPCC | In-depth | Disks, tapes, resources |
| Q39415 increased execution time with new compiler | Jul 11, 2007 | DL | In-depth | Compilers and system software |
| Q13102 Unexpected compiler resource message (CASTEP4.3/Xlf11) | Apr 30, 2007 | DL | In-depth | 3rd party software |