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HPCx Monthly Report, March 2009
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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 March to 08:00 1 April 2009

Number of hours: 744

Incidents and Availability

Incidents

The following incidents were recorded:

SeverityNumber
10
20
33
40

Details of severity level 1 incidents

None this month.

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 0 ∞
Site 0 ∞
External 0 ∞
Overall 0 ∞

Serviceability

Attribution UDTServiceability
IBM 0:00 100%
Site 0:00 100%
External 0:00 100%
Overall 0:00 100%

Quality Tokens

None set this month.

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth9.9
Porter8.8
Sunderland14.7
Plummer8.8
Jones2.1
Todorov8.8
Moullinec4.4
Total Days56.2
Total FTEs2.7

EPCC

NameDays
Simpson 5.8
Henty 6.1
Gray 6.8
Bull 1.3
Sim 9.0
Beckett 7.9
Booth 7.8
Trew 4.2
Johnson 6.6
Graham 4.8
Grant 16.5
Hein 11.4
Bethune 9.1
d'Mellow 3.1
Other 6.0
Total Days 106.3
Total FTEs 6.0

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 4.9
BITD 22.0
Franks 5.6
Morey 7.3
Kalavsky 6.6
Jones 1.1
Stone 8.8
Total Days 56.2
Total FTEs 2.8

EPCC

NameDays
Brown 23.0
Nazarova 8.3
Turner 4.0
Total Days35.3
Total FTEs2.0

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 100%
Technology MTBF (hours) 200 300 ∞
Number of AV FTEs 3.25 5.25 8.7
Non In-depth queries resolved within 3 days 85% 97% 98%
Number of AM FTEs 2.75 4.75 4.8
A&M Serviceability 80% 99% 100%
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