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HPCx Monthly Report, May 2008
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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 May 2008 to 08:00 1 June 2008

Number of hours: 744

Incidents and Availability

Incidents

The following incidents were recorded:

SeverityNumber
10
21
36
40

Details of severity level 1 incidents

None this month.

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 0 ∞
Site 0 ∞
External 0 ∞
Overall 0 ∞

Serviceability

Attribution UDTServiceability
IBM 0:00 100%
Site 0:00 100%
External 0:00 100%
Overall 0:00 100%

Courses

None this month.

Quality Tokens

None set this month.

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth11.2
Bush9.9
Sunderland16.2
Plummer9.5
Blake1.9
Jones1.5
Todorov15.2
Moullinec13.3
Total Days78.7
Total FTEs4.4

EPCC

NameDays
Simpson 6.7
Henty 4.5
Weiland 15.7
Gray 7.1
Smith 2.5
Booth 14.5
Trew 4.3
D'Mellow 4.5
Maynard 1.3
Reid 2.1
Hein 5.7
Johnson 1.8
Bethune 0.1
Other 21.5
Virasoro 15.8
Total Days 108.0
Total FTEs 6.1

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 11.4
BITD 19.0
Franks 10.5
Morey 8.25
Kalavsky 10.5
Jones 0.78
Stone 11.0
Total Days 71.4
Total FTEs 4.0

EPCC

NameDays
Brown 21.0
Nazarova 2
Sim 8.8
Total Days31.8
Total FTEs1.8

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 100%
Technology MTBF (hours) 200 300 ∞
Number of AV FTEs 7.2 9.0 10.5
Number of training days per month 20/12 25/12 10/5
Non In-depth queries resolved within 3 days 85% 97% 100%
Number of AM FTEs 3.75 5.75 5.8
A&M Serviceability 80% 99.6% 100%
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