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HPCx Monthly Report, May 2009

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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 May to 08:00 1 June 2009

Number of hours: 744

Incidents and Availability

Incidents

The following incidents were recorded:

SeverityNumber
10
22
35
40

Details of severity level 1 incidents

None this month.

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 0
Site 0
External 0
Overall 0

Serviceability

Attribution UDTServiceability
IBM 0:00 100%
Site 0:00 100%
External 0:00 100%
Overall 0:00 100%

Quality Tokens

None set this month.

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth4.2
Porter7.6
Sunderland11.2
Plummer7.6
Jones1.8
Todorov6.8
Moullinec3.8
Total Days43.0
Total FTEs2.4

EPCC

NameDays
Simpson 4.8
Henty 5.2
Gray 3.4
Weiland 0.3
Bull 0.7
Sim 8.0
Beckett 14.9
Trew 4.2
Johnson 2.5
D'Mellow 10.8
Bethune 7.4
Graham 3.8
Hein 2.2
Grant 2.1
Other 4.5
Total Days 74.7
Total FTEs 4.2

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 7.6
BITD 15.2
Franks 8.55
Morey 6.75
Kalavsky 8.55
Jones 1.1
Stone 9.5
Total Days 57.2
Total FTEs 3.2

EPCC

NameDays
Brown 19.0
Sim 1.0
Nazarova 7.1
Turner 1.0
Total Days28.1
Total FTEs1.6

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 100%
Technology MTBF (hours) 200 300
Number of AV FTEs 3.25 5.25 6.63
Non In-depth queries resolved within 3 days 85% 97% 100%
Number of AM FTEs 2.75 4.75 4.82
A&M Serviceability 80% 99% 100%
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