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HPCx Monthly Report, November 2007

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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 November 2007 to 08:00 1 December 2007

Number of hours: 720

Incidents and Availability

Scheduled down time: 8 hours 49 minutes

Incidents

The following incidents were recorded:

SeverityNumber
11
21
33
40

Details of severity level 1 incidents

IDDateDescriptionLengthAttribution
07.04416/11/2007Manchester networking failure4:54:00External

MTBF

SEV1 IncidentsMTBF
IBM 0
Site 0
External 1 720
Overall 1 720

Serviceability

Attribution UDTServiceability
IBM 0:00 100.0%
Site 0:00 100.0%
External 4:54 99.3%
Overall 0:00 99.3%

Courses

Title of Course Dates Length (Days) Place days HPCx User Days HPCx Staff Days
Tools for HPC 5/11/2007 1 12 5 0
Using DL-POLY 29/11/2007 1 12 3 0

Quality Tokens

None set this month

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth8.4
Bush22
Sunderland21.5
Plummer11
Blake1.1
Jones2.1
Johnstone6.6
Todorov6.6
Total Days79.3
Total FTEs4.5

EPCC

NameDays
Simpson 5.1
Jackson 18.8
Henty 8.2
Reid 14.0
Hein 19.4
Bull 8.3
Booth 5.7
Trew 2.0
Hill 4.4
Gray 7.3
D'Mellow 4.1
Weiland 9.5
Duncan 21.3
Total Days 128.3
Total FTEs 7.2

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 11.0
BITD 22.0
Franks 11.0
Morey 11.0
Kalavsky 15.4
Jones 1.0
Total Days 71.5
Total FTEs 4.0

EPCC

NameDays
Brown 25.0
Nazarova 6.6
Total Days 31.6
Total FTEs 1.8

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 99.3%
Technology MTBF (hours) 200 300 720
Number of AV FTEs 7.5 10.0 11.7
Number of training days per month 20/12 25/12 15/11
Non In-depth queries resolved within 3 days 85% 97% 100%
Number of AM FTEs 3.75 5.75 5.8
A&M Serviceability 80% 99.6% 100%
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