Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be
found in the associated SAFE monthly report.
Dates covered: 08:00 1 November 2007 to 08:00 1 December 2007
Number of hours: 720
Incidents and Availability
Scheduled down time: 8 hours 49 minutes
Incidents
The following incidents were recorded:
| Severity | Number |
| 1 | 1 |
| 2 | 1 |
| 3 | 3 |
| 4 | 0 |
Details of severity level 1 incidents
| ID | Date | Description | Length | Attribution |
| 07.044 | 16/11/2007 | Manchester networking failure | 4:54:00 | External |
MTBF
| SEV1 | Incidents | MTBF |
| IBM | 0 | ∞ |
| Site | 0 | ∞ |
| External | 1 | 720 |
| Overall | 1 | 720 |
Serviceability
| Attribution | UDT | Serviceability |
| IBM | 0:00 | 100.0% |
| Site | 0:00 | 100.0% |
| External | 4:54 | 99.3% |
| Overall | 0:00 | 99.3% |
Courses
| Title of Course |
Dates |
Length (Days) |
Place days |
HPCx User Days |
HPCx Staff Days |
| Tools for HPC |
5/11/2007 |
1 |
12 |
5 |
0 |
| Using DL-POLY |
29/11/2007 |
1 |
12 |
3 |
0 |
Quality Tokens
None set this month
Staffing
Science Support Staffing
Daresbury Laboratory
| Name | Days |
| Ashworth | 8.4 |
| Bush | 22 |
| Sunderland | 21.5 |
| Plummer | 11 |
| Blake | 1.1 |
| Jones | 2.1 |
| Johnstone | 6.6 |
| Todorov | 6.6 |
| Total Days | 79.3 |
| Total FTEs | 4.5 |
EPCC
| Name | Days |
| Simpson | 5.1 |
| Jackson | 18.8 |
| Henty | 8.2 |
| Reid | 14.0 |
| Hein | 19.4 |
| Bull | 8.3 |
| Booth | 5.7 |
| Trew | 2.0 |
| Hill | 4.4 |
| Gray | 7.3 |
| D'Mellow | 4.1 |
| Weiland | 9.5 |
| Duncan | 21.3 |
| Total Days | 128.3 |
| Total FTEs | 7.2 |
Systems Staffing
Daresbury Laboratory
| Name | Days |
| Andrews | 11.0 |
| BITD | 22.0 |
| Franks | 11.0 |
| Morey | 11.0 |
| Kalavsky | 15.4 |
| Jones | 1.0 |
| Total Days | 71.5 |
| Total FTEs | 4.0 |
EPCC
| Name | Days |
| Brown | 25.0 |
| Nazarova | 6.6 |
| Total Days | 31.6 |
| Total FTEs | 1.8 |
Performance metrics
| Metric | TSL | FSL | Monthly measurement |
| Technology serviceability |
80% |
99.2% |
99.3% |
| Technology MTBF (hours) |
200 |
300 |
720 |
| Number of AV FTEs |
7.5 |
10.0 |
11.7 |
| Number of training days per month |
20/12 |
25/12 |
15/11 |
| Non In-depth queries resolved within 3 days |
85% |
97% |
100% |
| Number of AM FTEs |
3.75 |
5.75 |
5.8 |
| A&M Serviceability |
80% |
99.6% |
100% |



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http://www.hpcx.ac.uk/projects/reports/monthly/HPCx_November_2007_Main.html
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www@hpcx.ac.uk
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