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HPCx Monthly Report, October 2007
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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 October 2007 to 08:00 1 November 2007

Number of hours: 744

Incidents and Availability

No SEV-1 incidents this month.

MTBF

SEV1 IncidentsMTBF
IBM 0.0 ∞
Site 0.0 ∞
External 0.0 ∞
Overall 0.0 ∞

Serviceability

Attribution UDTServiceability
IBM 0:00 100%
Site 0:00 100%
External 0:00 100%
Overall 0:00 100%

Courses

None this month

Quality Tokens

None set this month

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth3.6
Bush23.0
Sunderland20.0
Plummer11.5
Blake0.5
Jones1.0
Johnstone4.6
Todorov4.0
Total Days78.2
Total FTEs4.4

EPCC

NameDays
Simpson 3.2
Jackson 12.0
Henty 7.5
Reid 3.0
Hein 10.5
Bull 6.5
Booth 9.0
Trew 2.0
Hill 6.1
Gray 8.5
D'Mellow 16.3
Weiland 16.8
Duncan 17.6
Total Days 119.0
Total FTEs 6.7

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 9.2
BITD 23.0
Georgeson 7.2
Franks 8.1
Morey 10.3
Kalavsky 11.5
Jones 1.6
Total Days 71
Total FTEs 4.0

EPCC

Note: Mr Mike Brown has reported in total over 246 hours in October 2007.

NameDays
Brown 26
Nazarova 10
Total Days 36
Total FTEs 2.0

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 100%
Technology MTBF (hours) 200 300 ∞
Number of AV FTEs 7.5 10.0 11.1
Number of training days per month 20/12 25/12 13/10
Non In-depth queries resolved within 3 days 85% 97% 98%
Number of AM FTEs 3.75 5.75 6.0
A&M Serviceability 80% 99.6% 100%
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