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HPCx Monthly Report, October 2008

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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 October 2008 to 08:00 1 November 2008

Number of hours: 744

Incidents and Availability

Scheduled down time: 10 hours 18 minutes

Incidents

The following incidents were recorded:

SeverityNumber
10
22
33
40

Details of severity level 1 incidents

None this month.

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 0
Site 0
External 0
Overall 0

Serviceability

Attribution UDTServiceability
IBM 0:00 100%
Site 0:00 100%
External 0:00 100%
Overall 0:00 100%

Courses

None this month.

Quality Tokens

None set this month.

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth11
Porter11.5
Sunderland18
Plummer11.5
Blake2.3
Jones2.2
Todorov10
Moullinec11.5
Total Days78.0
Total FTEs4.4

EPCC

NameDays
Simpson 6.9
Jackson 4.3
Henty 8.4
Weiland 10.6
Gray 9.3
Bull 0.7
Smith 13.3
Booth 4.9
Sim 15.3
Trew 4.3
Hill 0.4
D'Mellow 7.1
Reid 0.9
Graham 11.5
Huangfu 17.0
Other 7.2
Bethune 8.1
Hein 2.2
Tullo 14.1
Total Days 143.5
Total FTEs 8.1

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 4.5
BITD 23.0
Franks 8.4
Morey 9.4
Kalavsky 14.95
Jones 1.1
Stone 10.5
Total Days 71.6
Total FTEs 4.0

EPCC

NameDays
Brown 23.0
Nazarova 2.9
Sim 3.0
Turner 3.0
Total Days31.9
Total FTEs1.8

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 100%
Technology MTBF (hours) 200 300
Number of AV FTEs 7.2 9.0 12.5
Number of training days per month 16/12 20/12 15/10
Non In-depth queries resolved within 3 days 85% 97% 100%
Number of AM FTEs 3.75 5.75 5.8
A&M Serviceability 80% 99.6% 100%
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