Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be
found in the associated SAFE monthly report.
Dates covered: 08:00 1 October 2008 to 08:00 1 November 2008
Number of hours: 744
Incidents and Availability
Scheduled down time: 10 hours 18 minutes
Incidents
The following incidents were recorded:
| Severity | Number |
| 1 | 0 |
| 2 | 2 |
| 3 | 3 |
| 4 | 0 |
Details of severity level 1 incidents
None this month.
MTBF
| Attribution | SEV-1 Incidents | MTBF |
| IBM | 0 | ∞ |
| Site | 0 | ∞ |
| External | 0 | ∞ |
| Overall | 0 | ∞ |
Serviceability
| Attribution | UDT | Serviceability |
| IBM | 0:00 | 100% |
| Site | 0:00 | 100% |
| External | 0:00 | 100% |
| Overall | 0:00 | 100% |
Courses
None this month.
Quality Tokens
None set this month.
Staffing
Science Support Staffing
Daresbury Laboratory
| Name | Days |
| Ashworth | 11 |
| Porter | 11.5 |
| Sunderland | 18 |
| Plummer | 11.5 |
| Blake | 2.3 |
| Jones | 2.2 |
| Todorov | 10 |
| Moullinec | 11.5 |
| Total Days | 78.0 |
| Total FTEs | 4.4 |
EPCC
| Name | Days |
| Simpson | 6.9 |
| Jackson | 4.3 |
| Henty | 8.4 |
| Weiland | 10.6 |
| Gray | 9.3 |
| Bull | 0.7 |
| Smith | 13.3 |
| Booth | 4.9 |
| Sim | 15.3 |
| Trew | 4.3 |
| Hill | 0.4 |
| D'Mellow | 7.1 |
| Reid | 0.9 |
| Graham | 11.5 |
| Huangfu | 17.0 |
| Other | 7.2 |
| Bethune | 8.1 |
| Hein | 2.2 |
| Tullo | 14.1 |
| Total Days | 143.5 |
| Total FTEs | 8.1 |
Systems Staffing
Daresbury Laboratory
| Name | Days |
| Andrews | 4.5 |
| BITD | 23.0 |
| Franks | 8.4 |
| Morey | 9.4 |
| Kalavsky | 14.95 |
| Jones | 1.1 |
| Stone | 10.5 |
| Total Days | 71.6 |
| Total FTEs | 4.0 |
EPCC
| Name | Days |
| Brown | 23.0 |
| Nazarova | 2.9 |
| Sim | 3.0 |
| Turner | 3.0 |
| Total Days | 31.9 |
| Total FTEs | 1.8 |
Performance metrics
| Metric | TSL | FSL | Monthly measurement |
| Technology serviceability |
80% |
99.2% |
100% |
| Technology MTBF (hours) |
200 |
300 |
∞ |
| Number of AV FTEs |
7.2 |
9.0 |
12.5 |
| Number of training days per month |
16/12 |
20/12 |
15/10 |
| Non In-depth queries resolved within 3 days |
85% |
97% |
100% |
| Number of AM FTEs |
3.75 |
5.75 |
5.8 |
| A&M Serviceability |
80% |
99.6% |
100% |
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http://www.hpcx.ac.uk/projects/reports/monthly/HPCx_October_2008_Main.html
|
contact email -
www@hpcx.ac.uk
|
© UoE HPCX Ltd
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