 |
| SAFE for HPCx |
| Service Administration from EPCC |
|
 |
Logged in as Irina
Nazarova.
You are RootManager
You are NOT HelpdeskManager
You are NOT HelpdeskOperator
From 01/10/08 08:00 to 01/11/08 08:00
Report for Resource Pool main ( Time on the main HPCx service.) on all machines
A total of 8,263,912AUs were available during this period.
CPU Hours (by project)
| Project | AUs | Raw AUs | Discounted AUs | NJobs | %age of Use | Raw %age | Utilisation |
| e01 | 0 | 1,628,458 | 1,628,458 | 1247 | 0% | 20.4% | 19.7% |
| e05 | 0 | 1,575,675 | 1,575,675 | 2634 | 0% | 19.8% | 19.1% |
| e06 | 118,326 | 118,326 | 0 | 2 | 12.5% | 1.5% | 1.4% |
| e08 | 135,031 | 135,031 | 0 | 157 | 14.3% | 1.7% | 1.6% |
| e10 | 0 | 202,773 | 202,773 | 63 | 0% | 2.5% | 2.5% |
| e19 | 0 | 255,378 | 255,378 | 40 | 0% | 3.2% | 3.1% |
| e24 | 29,605 | 29,605 | 0 | 1257 | 3.1% | 0.4% | 0.4% |
| e30 | 0 | 42,411 | 42,411 | 173 | 0% | 0.5% | 0.5% |
| e33 | 0 | 140,093 | 140,093 | 86 | 0% | 1.8% | 1.7% |
| e35 | 0 | 114,894 | 114,894 | 70 | 0% | 1.4% | 1.4% |
| e36 | 0 | 28,375 | 28,375 | 486 | 0% | 0.4% | 0.3% |
| e39 | 0 | 49,035 | 49,035 | 34 | 0% | 0.6% | 0.6% |
| e40 | 0 | 118,326 | 118,326 | 8 | 0% | 1.5% | 1.4% |
| e41 | 0 | 504,126 | 504,126 | 19 | 0% | 6.3% | 6.1% |
| e42 | 0 | 4,640 | 4,640 | 24 | 0% | 0.1% | 0.1% |
| e44 | 0 | 35,792 | 35,792 | 23 | 0% | 0.4% | 0.4% |
| e50 | 0 | 79,015 | 79,015 | 120 | 0% | 1% | 1% |
| e58 | 0 | 1,157,452 | 1,157,452 | 1662 | 0% | 14.5% | 14% |
| e59 | 12,868 | 18,606 | 5,737 | 7 | 1.4% | 0.2% | 0.2% |
| e60 | 0 | 181,456 | 181,456 | 8 | 0% | 2.3% | 2.2% |
| e62 | 0 | 53,931 | 53,931 | 152 | 0% | 0.7% | 0.7% |
| e63 | 0 | 488,415 | 488,415 | 88 | 0% | 6.1% | 5.9% |
| e64 | 0 | 224,335 | 224,335 | 60 | 0% | 2.8% | 2.7% |
| e65 | 0 | 2,459 | 2,459 | 502 | 0% | 0% | 0% |
| e68 | 0 | 124,326 | 124,326 | 137 | 0% | 1.6% | 1.5% |
| e94 | 11,096 | 11,096 | 0 | 7 | 1.2% | 0.1% | 0.1% |
| e95 | 0 | 44 | 44 | 15 | 0% | 0% | 0% |
| EPSRC Total | 306,926 | 7,324,072 | 7,017,146 | 9081.0 | 32.4% | 92% | 88.6% |
| n02 | 461,568 | 461,568 | 0 | 334 | 48.8% | 5.8% | 5.6% |
| n03 | 8,330 | 8,330 | 0 | 42 | 0.9% | 0.1% | 0.1% |
| n04 | 28,636 | 28,686 | 50 | 15 | 3% | 0.4% | 0.3% |
| NERC Total | 498,534 | 498,584 | 50 | 391.0 | 52.7% | 6.3% | 6% |
| b08 | 11,094 | 11,094 | 0 | 2 | 1.2% | 0.1% | 0.1% |
| BBSRC Total | 11,094 | 11,094 | 0 | 2.0 | 1.2% | 0.1% | 0.1% |
| p01 | 4,519 | 4,544 | 25 | 279 | 0.5% | 0.1% | 0.1% |
| PPARC Total | 4,519 | 4,544 | 25 | 279.0 | 0.5% | 0.1% | 0.1% |
| x05 | 572 | 572 | 0 | 89 | 0.1% | 0% | 0% |
| z001 | 9,504 | 9,504 | 0 | 412 | 1% | 0.1% | 0.1% |
| z002 | 1 | 1 | 0 | 1 | 0% | 0% | 0% |
| z004 | 122 | 122 | 0 | 4 | 0% | 0% | 0% |
| z10 | 10 | 10 | 0 | 1489 | 0% | 0% | 0% |
| HPCx Total | 10,209 | 10,209 | 0 | 1995.0 | 1.1% | 0.1% | 0.1% |
| x01 | 69,760 | 69,760 | 0 | 85 | 7.4% | 0.9% | 0.8% |
| External Total | 69,760 | 69,760 | 0 | 85.0 | 7.4% | 0.9% | 0.8% |
| c01 | 45,190 | 45,190 | 0 | 743 | 4.8% | 0.6% | 0.5% |
| CCLRC Total | 45,190 | 45,190 | 0 | 743.0 | 4.8% | 0.6% | 0.5% |
| Total | 946,233 | 7,963,454 | 7,017,221 | 12576.0 | 100% | 100% | 96.4% |
Use by Project
Raw Use by Project
Jobs by Project
AUs (by Size)
| Size | AUs | Raw AUs | NJobs |
| 16 | 75,378 | 386,836 | 6599 |
| 32 | 150,182 | 1,110,622 | 3737 |
| 48 | 3,834 | 6,222 | 18 |
| 64 | 152,514 | 1,599,602 | 978 |
| 80 | 0 | 79,797 | 24 |
| 96 | 5,126 | 7,631 | 9 |
| 112 | 5,961 | 5,961 | 4 |
| 128 | 370,989 | 1,284,957 | 888 |
| 144 | 54 | 54 | 1 |
| 160 | 0 | 1,519 | 2 |
| 192 | 0 | 50,584 | 34 |
| 208 | 0 | 717 | 4 |
| 224 | 0 | 3,495 | 7 |
| 240 | 0 | 197,720 | 16 |
| 256 | 136,098 | 1,055,429 | 175 |
| 400 | 0 | 6,694 | 2 |
| 448 | 0 | 36,108 | 2 |
| 496 | 11 | 11 | 1 |
| 512 | 32,505 | 915,995 | 36 |
| 544 | 0 | 218,014 | 3 |
| 640 | 12,868 | 18,606 | 7 |
| 720 | 0 | 259,840 | 7 |
| 784 | 0 | 28,771 | 6 |
| 896 | 0 | 30,396 | 2 |
| 1024 | 502 | 657,662 | 13 |
| 1536 | 212 | 212 | 1 |
AUs (by Queue)
| Queue | AUs | Raw AUs | NJobs |
| inter32_1 | 394 | 1,982 | 531 |
| inter32_20m | 68 | 606 | 1404 |
| par1024_1 | 385 | 6,957 | 5 |
| par1024_12 | 117 | 266,887 | 13 |
| par1024_3 | 12,868 | 40,764 | 9 |
| par1024_48 | 0 | 868,284 | 9 |
| par1024_6 | 0 | 30,396 | 2 |
| par128_1 | 25,387 | 174,340 | 516 |
| par128_12 | 307,328 | 855,569 | 186 |
| par128_20m | 132 | 8,108 | 163 |
| par128_3 | 802 | 4,635 | 5 |
| par128_48 | 37,346 | 271,735 | 26 |
| par128_6 | 11,081 | 63,959 | 29 |
| par1536_1 | 212 | 212 | 1 |
| par256_1 | 4,743 | 38,253 | 94 |
| par256_12 | 0 | 733,345 | 69 |
| par256_3 | 2,345 | 66,666 | 42 |
| par256_48 | 127,581 | 336,196 | 12 |
| par256_6 | 1,482 | 135,059 | 22 |
| par32_1 | 5,142 | 127,189 | 2210 |
| par32_12 | 42,983 | 521,054 | 447 |
| par32_20m | 1,526 | 4,399 | 724 |
| par32_3 | 6,482 | 259,786 | 1350 |
| par32_48 | 144,864 | 428,959 | 194 |
| par32_6 | 23,992 | 153,067 | 366 |
| par512_1 | 488 | 2,768 | 11 |
| par512_12 | 29,588 | 137,575 | 7 |
| par512_3 | 2,441 | 34,958 | 8 |
| par512_48 | 0 | 754,243 | 13 |
| par512_6 | 0 | 29,264 | 2 |
| par64_1 | 2,418 | 46,674 | 361 |
| par64_12 | 56,626 | 368,183 | 145 |
| par64_20m | 639 | 3,717 | 156 |
| par64_3 | 2,766 | 44,141 | 77 |
| par64_48 | 36,978 | 973,322 | 114 |
| par64_6 | 56,920 | 169,787 | 143 |
| serial_1 | 55 | 74 | 2986 |
| serial_12 | 0 | 42 | 8 |
| serial_3 | 46 | 124 | 68 |
| serial_6 | 9 | 175 | 48 |
Slowdown [(runtime+wait)/runtime] (by runtime, in hours)
This section only includes job that ran for more than 300 seconds.
| Time | Slowdown | NJobs |
| 0-1 hrs | 11.37 | 3335 |
| 1-2 hrs | 18.734 | 350 |
| 2-3 hrs | 3.896 | 1160 |
| 3-4 hrs | 7.94 | 106 |
| 4-5 hrs | 5.836 | 120 |
| 5-6 hrs | 7.28 | 100 |
| 6-7 hrs | 4.588 | 132 |
| 7-8 hrs | 10.225 | 58 |
| 8-9 hrs | 8.682 | 45 |
| 9-10 hrs | 4.105 | 65 |
| 10-11 hrs | 4.523 | 246 |
| 11-12 hrs | 7.382 | 105 |
| 12-13 hrs | 5.025 | 106 |
| 13-14 hrs | 6.359 | 5 |
| 14-15 hrs | 2.533 | 6 |
| 16-17 hrs | 20.792 | 1 |
| 17-18 hrs | 21.685 | 3 |
| 18-19 hrs | 11.519 | 12 |
| 19-20 hrs | 17.85 | 2 |
| 20-21 hrs | 1.805 | 2 |
| 21-22 hrs | 11.191 | 3 |
| 22-23 hrs | 39.432 | 1 |
| 23-24 hrs | 6.866 | 4 |
| 24-25 hrs | 10.65 | 12 |
| 25-26 hrs | 11.988 | 3 |
| 26-27 hrs | 7.869 | 5 |
| 27-28 hrs | 7.652 | 14 |
| 28-29 hrs | 12.431 | 2 |
| 29-30 hrs | 5.25 | 5 |
| 32-33 hrs | 2.165 | 5 |
| 33-34 hrs | 12.481 | 1 |
| 34-35 hrs | 6.088 | 5 |
| 35-36 hrs | 1.534 | 3 |
| 36-37 hrs | 7.73 | 4 |
| 37-38 hrs | 4.044 | 4 |
| 38-39 hrs | 2.391 | 6 |
| 39-40 hrs | 4.666 | 12 |
| 40-41 hrs | 2.94 | 11 |
| 41-42 hrs | 7.68 | 2 |
| 42-43 hrs | 5.869 | 5 |
| 43-44 hrs | 1.844 | 3 |
| 44-45 hrs | 4.956 | 4 |
| 45-46 hrs | 1.022 | 1 |
| 46-47 hrs | 1.919 | 8 |
| 47-48 hrs | 2.124 | 6 |
| 48-49 hrs | 2.917 | 56 |
Slowdown [(runtime+wait)/runtime] (by job size)
This section only includes job that ran for more than 300 seconds.
| CPUs | Slowdown | NJobs |
| 16 | 2.477 | 1784 |
| 32 | 5.537 | 2650 |
| 48 | 2.053 | 15 |
| 64 | 12.002 | 732 |
| 80 | 4.484 | 18 |
| 96 | 3.805 | 8 |
| 112 | 2.007 | 2 |
| 128 | 25.915 | 690 |
| 160 | 44.465 | 2 |
| 192 | 20.723 | 33 |
| 208 | 67.589 | 1 |
| 224 | 29.649 | 6 |
| 240 | 14.073 | 16 |
| 256 | 36.715 | 132 |
| 400 | 119.926 | 2 |
| 448 | 22.553 | 2 |
| 512 | 124.803 | 25 |
| 544 | 140.236 | 3 |
| 640 | 67.88 | 3 |
| 720 | 28.892 | 7 |
| 784 | 22.787 | 4 |
| 896 | 14.681 | 2 |
| 1024 | 62.697 | 7 |
Report for Resource Pool dev ( Time on the HPCx development region.) on all machines
A total of 688,656AUs were available during this period.
CPU Hours (by project)
| Project | AUs | Raw AUs | Discounted AUs | NJobs | %age of Use | Raw %age | Utilisation |
| n02 | 420,626 | 420,626 | 0 | 19064 | 100% | 100% | 61.1% |
| NERC Total | 420,626 | 420,626 | 0 | 19064.0 | 100% | 100% | 61.1% |
| Total | 420,626 | 420,626 | 0 | 19064.0 | 100% | 100% | 61.1% |
Use by Project
Raw Use by Project
Jobs by Project
AUs (by Size)
| Size | AUs | Raw AUs | NJobs |
| 16 | 353,526 | 353,526 | 18276 |
| 32 | 66,333 | 66,333 | 781 |
| 64 | 34 | 34 | 1 |
| 128 | 732 | 732 | 6 |
AUs (by Queue)
| Queue | AUs | Raw AUs | NJobs |
| inter32_20m | 62 | 62 | 25 |
| parn128_1 | 732 | 732 | 6 |
| parn16_1 | 60,257 | 60,257 | 1225 |
| parn16_12 | 119,954 | 119,954 | 189 |
| parn16_20m | 129,402 | 129,402 | 9881 |
| parn16_6 | 43,062 | 43,062 | 224 |
| parn32_1 | 46,464 | 46,464 | 464 |
| parn32_12 | 4,996 | 4,996 | 9 |
| parn32_20m | 3,353 | 3,353 | 284 |
| parn32_6 | 11,510 | 11,510 | 22 |
| parn64_1 | 34 | 34 | 1 |
| serial_1 | 687 | 687 | 6611 |
| serial_12 | 8 | 8 | 76 |
| serial_3 | 103 | 103 | 47 |
Slowdown [(runtime+wait)/runtime] (by runtime, in hours)
This section only includes job that ran for more than 300 seconds.
| Time | Slowdown | NJobs |
| 0-1 hrs | 1.792 | 10436 |
| 1-2 hrs | 8.538 | 149 |
| 2-3 hrs | 6.577 | 43 |
| 3-4 hrs | 7.47 | 107 |
| 4-5 hrs | 2.862 | 18 |
| 5-6 hrs | 4.657 | 12 |
| 6-7 hrs | 7.71 | 18 |
| 7-8 hrs | 6.175 | 14 |
| 8-9 hrs | 6.444 | 18 |
| 9-10 hrs | 11.136 | 110 |
| 10-11 hrs | 10.963 | 15 |
| 11-12 hrs | 2.718 | 4 |
| 12-13 hrs | 1 | 1 |
Slowdown [(runtime+wait)/runtime] (by job size)
This section only includes job that ran for more than 300 seconds.
| CPUs | Slowdown | NJobs |
| 16 | 2.068 | 10486 |
| 32 | 2.311 | 453 |
| 64 | 115.62 | 1 |
| 128 | 10.868 | 5 |
Disc Usage for Archive, as of 01/11/08 08:00
| Project | Usage(Tapes) | Quota(Tapes) | Files | Data(Gb) | Space(Gb) |
| c01 | 2 | 2 | 7,231 | 65 | 308 |
| e01 | 120 | 120 | 520,897 | 11,824 | 741 |
| e14 | 10 | 10 | 391,623 | 595 | 545 |
| e15 | 1 | 3 | 26 | 6 | 330 |
| e24 | 1 | 12 | 5,265 | 16 | 1,365 |
| e42 | 10 | 10 | 29,633 | 653 | 374 |
| n01 | 313 | 325 | 35,162 | 33,685 | 1,922 |
| n02 | 637 | 660 | 1,188,278 | 84,518 | 7,719 |
| n04 | 30 | 30 | 117,048 | 3,946 | 130 |
| z001 | 7 | 10 | 11,045 | 66 | 1,120 |
| z002 | 3 | 4 | 5,802 | 14 | 591 |
| z06 | 1 | 3 | 833 | 67 | 493 |
Disc Usage for devt, as of 01/11/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| n01 | 1 | |
| n02 | 8,778,604 | 9,499,003 |
| n04 | 42,841 | 526,899 |
Disc Usage for home, as of 01/11/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| b02 | 34,059 | 50,000 |
| b03 | 52,711 | 50,000 |
| b08 | 21,850 | 50,000 |
| b09 | 1 | 100,000 |
| b10 | 1 | 100 |
| c01 | 211,065 | 400,000 |
| e01 | 237,175 | 350,000 |
| e05 | 546,207 | 779,550 |
| e06 | 284,641 | 300,000 |
| e08 | 52,514 | 100,000 |
| e10 | 285,223 | 300,000 |
| e11 | 95,253 | 100,000 |
| e14 | 88,723 | 100,000 |
| e15 | 41,418 | 50,000 |
| e16 | 133 | 20,000 |
| e18 | 37,859 | 40,000 |
| e19 | 6,418 | 40,000 |
| e20 | 60,000 | 60,000 |
| e21 | 1,521 | 50,000 |
| e22 | 5,268 | 10,000 |
| e23 | 9,733 | 50,000 |
| e24 | 98,872 | 394,384 |
| e25 | 44,290 | 50,000 |
| e26 | 1 | 20,000 |
| e27 | 19,796 | 20,000 |
| e29 | 23,455 | 50,000 |
| e30 | 20,235 | 40,000 |
| e31 | 35,459 | 50,000 |
| e32 | 47,110 | 50,000 |
| e33 | 43,690 | 50,000 |
| e34 | 1 | 50,000 |
| e35 | 78,855 | 100,000 |
| e36 | 63,024 | 100,000 |
| e37 | 201,561 | 204,800 |
| e38 | 46,628 | 50,000 |
| e39 | 104,816 | 150,000 |
| e40 | 19,633 | 50,000 |
| e41 | 124 | 100,000 |
| e42 | 77,680 | 100,000 |
| e44 | 34,059 | 300,000 |
| e45 | 16,468 | 100,000 |
| e46 | 19,728 | 50,000 |
| e47 | 136 | 50,000 |
| e48 | 5 | 50,000 |
| e49 | 39,897 | 50,000 |
| e50 | 3,568 | 13,000 |
| e51 | 5,182 | 50,000 |
| e53 | 16,752 | 50,000 |
| e54 | 46,526 | 50,000 |
| e55 | 10,314 | 50,000 |
| e57 | 41,009 | 100,000 |
| e58 | 33,465 | 100,000 |
| e59 | 9,110 | 100,000 |
| e60 | 26,064 | 100,000 |
| e61 | 19,263 | 50,000 |
| e62 | 1,540 | 50,000 |
| e63 | 212,670 | 600,000 |
| e64 | 47,221 | 200,000 |
| e65 | 8,012 | 200,000 |
| e66 | 1 | 200,000 |
| e67 | 1,913 | 200,000 |
| e68 | 219 | 150,000 |
| e69 | 1 | 100 |
| e70 | 1 | 100 |
| e93 | 52 | 250,000 |
| e94 | 4 | 100,000 |
| e95 | 14 | 100,000 |
| n01 | 110,187 | 250,000 |
| n02 | 228,378 | 299,901 |
| n03 | 80,119 | 290,000 |
| n04 | 250,381 | 300,000 |
| p01 | 127,744 | 200,000 |
| x01 | 108,099 | 110,000 |
| x02 | 8,747 | 20,000 |
| x03 | 4,228 | 50,000 |
| x04 | 12,452 | 50,000 |
| x05 | 203 | 398,000 |
| z001 | 643,635 | 1,300,000 |
| z002 | 99,799 | 424,000 |
| z003 | 1 | 3 |
| z004 | 49,903 | 100,000 |
| z05 | 4,222 | 30,000 |
| z06 | 80,465 | 100,000 |
| z07 | 64,378 | 100,000 |
| z10 | 7,221 | 50,000 |
| z11 | 1 | 1,024 |
Disc Usage for work, as of 01/11/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| b02 | 15 | 1,025 |
| b03 | 47,908 | 100,000 |
| b08 | 13,269 | 50,000 |
| b09 | 588 | 100,000 |
| b10 | 1 | 200 |
| c01 | 167,833 | 750,000 |
| e01 | 3,436,715 | 4,000,000 |
| e05 | 551,900 | 851,000 |
| e06 | 389,332 | 400,000 |
| e08 | 141 | 5,000 |
| e10 | 572,213 | 2,000,000 |
| e11 | 48,537 | 100,000 |
| e14 | 121,564 | 250,000 |
| e15 | 36,691 | 100,000 |
| e16 | 1 | 60,000 |
| e18 | 78,194 | 80,000 |
| e19 | 39,334 | 200,000 |
| e20 | 950,056 | 1,000,000 |
| e21 | 2 | 100,000 |
| e22 | 1 | 20,000 |
| e23 | 38,073 | 100,000 |
| e24 | 294,295 | 2,800,008 |
| e25 | 146,496 | 150,000 |
| e26 | 1 | 40,000 |
| e27 | 2,760 | 40,000 |
| e29 | 7 | 9,800 |
| e30 | 33,339 | 80,000 |
| e31 | 93,144 | 100,000 |
| e32 | 86,998 | 100,000 |
| e33 | 34,851 | 100,000 |
| e34 | 1 | 100,000 |
| e35 | 183,996 | 400,000 |
| e36 | 61,186 | 200,000 |
| e37 | 248,522 | 307,200 |
| e38 | 158,396 | 200,000 |
| e39 | 99,996 | 100,000 |
| e40 | 1 | 100,000 |
| e41 | 6,143 | 200,000 |
| e42 | 331,990 | 400,000 |
| e44 | 1 | 100,000 |
| e45 | 1,653 | 100,000 |
| e46 | 1 | 50,000 |
| e47 | 7,624 | 160,000 |
| e48 | 95,723 | 200,000 |
| e49 | 27,190 | 50,000 |
| e50 | 291,176 | 100,000 |
| e51 | 1 | 100,000 |
| e53 | 31,513 | 150,000 |
| e54 | 1 | 100,000 |
| e55 | 15,650 | 100,000 |
| e57 | 51,137 | 100,000 |
| e58 | 81,822 | 200,000 |
| e59 | 1 | 100,000 |
| e60 | 115,445 | 150,000 |
| e61 | 12,610 | 100,000 |
| e62 | 137,162 | 200,000 |
| e63 | 150,727 | 700,000 |
| e64 | 24,251 | 100,000 |
| e65 | 1 | 100,000 |
| e66 | 1 | 100,000 |
| e67 | 1 | 100,000 |
| e68 | 1 | 100,000 |
| e69 | 1 | 100 |
| e70 | 1 | 100 |
| e93 | 1,061,250 | 4,000,000 |
| e94 | 441 | 1,024 |
| e95 | 4,765 | 150,000 |
| n01 | 763,748 | 800,000 |
| n02 | 8,071,206 | 9,999,904 |
| n03 | 27,618 | 81,002 |
| n04 | 1,374,029 | 1,850,000 |
| p01 | 1 | 100,000 |
| x01 | 197,002 | 230,000 |
| x02 | 1 | 20,000 |
| x03 | 178 | 50,000 |
| x04 | 1 | 50,000 |
| x05 | 1 | 398,000 |
| z001 | 1,318,638 | 2,399,999 |
| z002 | 1,377 | 770 |
| z003 | 1 | 3 |
| z004 | 22,059 | 25,000 |
| z05 | 4,740 | 20,000 |
| z06 | 102,128 | 110,000 |
| z07 | 42 | 20,000 |
| z10 | 1 | 50,000 |
| z11 | 1 | 1,024 |
From 01/10/08 08:00 to 01/11/08 08:00
A total of 97 queries with a specified service metric were completed in this period.
There were 0 queries without a metric completed in the same period.
Helpdesk targets
| Metric | Pass | Total | Fraction | Target |
| Administrative queries - two days | 59 | 61 | 97% | 97% |
| All queries - three days | 84 | 84 | 100% | 97% |
| All queries - one day | 69 | 84 | 82% | 75% |
Queries by project (where known)
| Project | Queries | Percentage |
| e24 - DEISA | 9 | 14.5% |
| e05 | 9 | 14.5% |
| e01 - UK Turbulence Consortium | 7 | 11.3% |
| e10 - Reality Grid | 6 | 9.7% |
| z002 - Systems and Operations | 4 | 6.5% |
| c01 | 4 | 6.5% |
| z001 - HPCx Support | 3 | 4.8% |
| e44 | 3 | 4.8% |
| n02 - NCAS | 2 | 3.2% |
| e39 | 2 | 3.2% |
| b10 - Parallelisation of Matlab code | 2 | 3.2% |
| z06 - Application Installation | 1 | 1.6% |
| x01 - HPC-Europa | 1 | 1.6% |
| p01 | 1 | 1.6% |
| n04 - Shelf Seas Consortium | 1 | 1.6% |
| e95 | 1 | 1.6% |
| e64 | 1 | 1.6% |
| e63 - UK AAC | 1 | 1.6% |
| e59 | 1 | 1.6% |
| e51 - Super-computing data mining | 1 | 1.6% |
| e19 | 1 | 1.6% |
| b08 - IntBioSim | 1 | 1.6% |
Queries by Service Metric
| Service Metric | Queries | Percentage |
| Admin | 61 | 62.9% |
| Technical | 23 | 23.7% |
| In-depth | 12 | 12.4% |
| Technical assessment | 1 | 1% |
Queries by Category
| Query Category | Queries | Percentage |
| Courses | 27 | 27.8% |
| Disks, tapes, resources | 11 | 11.3% |
| 3rd party software | 11 | 11.3% |
| Priority Requests | 10 | 10.3% |
| None | 7 | 7.2% |
| Access to HPCx | 7 | 7.2% |
| SAFE | 6 | 6.2% |
| Batch system and queues | 6 | 6.2% |
| Other | 4 | 4.1% |
| Login, passwords, ssh | 3 | 3.1% |
| Compilers and system software | 2 | 2.1% |
| User behaviour | 1 | 1% |
| Tools | 1 | 1% |
| Static website | 1 | 1% |
Queries by Handler category
| Handlers | Total | Admin | Technical | In-depth | Technical assessment | Percentage |
| EPCC | 57 | 38 | 13 | 5 | 1 | 58.8% |
| sysadm | 20 | 10 | 6 | 4 | | 20.6% |
| DL | 6 | | 4 | 2 | | 6.2% |
| Other | 14 | 13 | | 1 | | 14.4% |
Long running queries
The following long running queries remained unresolved throughout the reporting period.
| Query | Started | Assigned | Type | Category |
| Q71988 Job fails on 256 Procs | Sep 26, 2008 | EPCC | In-depth | Performance and scaling |
| Q71747 C shell issues in Loadleveler | Sep 15, 2008 | sysadm | In-depth | Batch system and queues |
| Q71143 poe fails with rc = -1 | Aug 20, 2008 | sysadm | In-depth | Batch system and queues |
| Q70574 gsissh on hpcx | Jul 16, 2008 | EPCC | In-depth | Access to HPCx |
| Q69655 user bartosz | Jun 6, 2008 | EPCC | In-depth | None |
| Q69449 Compiler bug | May 24, 2008 | DL | In-depth | Compilers and system software |
| Q64914 APAR IZ12055 query | Mar 31, 2008 | sysadm | In-depth | 3rd party software |
| Q59898 Fwd: Application to use HPCx-- | Mar 3, 2008 | DL | In-depth | 3rd party software |
| Q55621 cgns on HPCx | Jan 28, 2008 | DL | In-depth | Compilers and system software |
| Q48857 tapes | Nov 15, 2007 | EPCC | In-depth | Disks, tapes, resources |
| Q39415 increased execution time with new compiler | Jul 11, 2007 | DL | In-depth | Compilers and system software |
| Q13102 Unexpected compiler resource message (CASTEP4.3/Xlf11) | Apr 30, 2007 | DL | In-depth | 3rd party software |