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home > projects > reports > monthly > HPCx_September_2008_Main
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HPCx Monthly Report, September 2008

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Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be found in the associated SAFE monthly report.

Dates covered: 08:00 1 September 2008 to 08:00 1 October 2008

Number of hours: 720

Incidents and Availability

Scheduled down time: 4 hours 45 minutes

Incidents

The following incidents were recorded:

SeverityNumber
10
21
37
41

Details of severity level 1 incidents

None this month.

MTBF

Attribution SEV-1 IncidentsMTBF
IBM 0
Site 0
External 0
Overall 0

Serviceability

Attribution UDTServiceability
IBM 0:00 100%
Site 0:00 100%
External 0:00 100%
Overall 0:00 100%

Courses

None this month.

Quality Tokens

None set this month.

Staffing

Science Support Staffing

Daresbury Laboratory

NameDays
Ashworth12.1
Porter12.1
Sunderland15.2
Plummer11
Blake1.7
Jones1.9
Todorov12.1
Moullinec7.3
Pickles5.5
Total Days78.9
Total FTEs4.5

EPCC

NameDays
Simpson 11.2
Jackson 5.6
Henty 2.6
Weiland 18.2
Gray 17.1
Bull 1.7
Smith 10.8
Booth 5.3
Trew 4.3
Hill 0.9
Graham 9.3
Huangfu 12.1
Mouat 4.4
Other 9.6
Bethune 8.0
Virasoro 14.8
Hein 3.9
Total Days 139.6
Total FTEs 7.9

Systems Staffing

Daresbury Laboratory

NameDays
Andrews 5.5
BITD 22.0
Franks 10.0
Morey 9.5
Kalavsky 2.2
Jones 1.9
Stone 7.0
Total Days 71.3
Total FTEs 4.0

EPCC

NameDays
Brown 22.0
Nazarova 2.0
Sim 7.0
Turner 3.2
Total Days34.2
Total FTEs1.93

Performance metrics

MetricTSLFSLMonthly measurement
Technology serviceability 80% 99.2% 100%
Technology MTBF (hours) 200 300
Number of AV FTEs 7.2 9.0 12.4
Number of training days per month 16/12 20/12 14/9
Non In-depth queries resolved within 3 days 85% 97% 98%
Number of AM FTEs 3.75 5.75 5.9
A&M Serviceability 80% 99.6% 100%
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