Information on the utilisation, disk allocations, slowdowns and helpdesk statistics can be
found in the associated SAFE monthly report.
Dates covered: 08:00 1 September 2008 to 08:00 1 October 2008
Number of hours: 720
Incidents and Availability
Scheduled down time: 4 hours 45 minutes
Incidents
The following incidents were recorded:
| Severity | Number |
| 1 | 0 |
| 2 | 1 |
| 3 | 7 |
| 4 | 1 |
Details of severity level 1 incidents
None this month.
MTBF
| Attribution | SEV-1 Incidents | MTBF |
| IBM | 0 | ∞ |
| Site | 0 | ∞ |
| External | 0 | ∞ |
| Overall | 0 | ∞ |
Serviceability
| Attribution | UDT | Serviceability |
| IBM | 0:00 | 100% |
| Site | 0:00 | 100% |
| External | 0:00 | 100% |
| Overall | 0:00 | 100% |
Courses
None this month.
Quality Tokens
None set this month.
Staffing
Science Support Staffing
Daresbury Laboratory
| Name | Days |
| Ashworth | 12.1 |
| Porter | 12.1 |
| Sunderland | 15.2 |
| Plummer | 11 |
| Blake | 1.7 |
| Jones | 1.9 |
| Todorov | 12.1 |
| Moullinec | 7.3 |
| Pickles | 5.5 |
| Total Days | 78.9 |
| Total FTEs | 4.5 |
EPCC
| Name | Days |
| Simpson | 11.2 |
| Jackson | 5.6 |
| Henty | 2.6 |
| Weiland | 18.2 |
| Gray | 17.1 |
| Bull | 1.7 |
| Smith | 10.8 |
| Booth | 5.3 |
| Trew | 4.3 |
| Hill | 0.9 |
| Graham | 9.3 |
| Huangfu | 12.1 |
| Mouat | 4.4 |
| Other | 9.6 |
| Bethune | 8.0 |
| Virasoro | 14.8 |
| Hein | 3.9 |
| Total Days | 139.6 |
| Total FTEs | 7.9 |
Systems Staffing
Daresbury Laboratory
| Name | Days |
| Andrews | 5.5 |
| BITD | 22.0 |
| Franks | 10.0 |
| Morey | 9.5 |
| Kalavsky | 2.2 |
| Jones | 1.9 |
| Stone | 7.0 |
| Total Days | 71.3 |
| Total FTEs | 4.0 |
EPCC
| Name | Days |
| Brown | 22.0 |
| Nazarova | 2.0 |
| Sim | 7.0 |
| Turner | 3.2 |
| Total Days | 34.2 |
| Total FTEs | 1.93 |
Performance metrics
| Metric | TSL | FSL | Monthly measurement |
| Technology serviceability |
80% |
99.2% |
100% |
| Technology MTBF (hours) |
200 |
300 |
∞ |
| Number of AV FTEs |
7.2 |
9.0 |
12.4 |
| Number of training days per month |
16/12 |
20/12 |
14/9 |
| Non In-depth queries resolved within 3 days |
85% |
97% |
98% |
| Number of AM FTEs |
3.75 |
5.75 |
5.9 |
| A&M Serviceability |
80% |
99.6% |
100% |
|
http://www.hpcx.ac.uk/projects/reports/monthly/HPCx_September_2008_Main.html
|
contact email -
www@hpcx.ac.uk
|
© UoE HPCX Ltd
|
