 |
| SAFE for HPCx |
| Service Administration from EPCC |
|
 |
Logged in as Irina
Nazarova.
You are NOT RootManager
You are NOT HelpdeskManager
You are NOT HelpdeskOperator
From 01/09/08 08:00 to 01/10/08 08:00
Report for Resource Pool main ( Time on the main HPCx service.) on all machines
A total of 7,986,600AUs were available during this period.
CPU Hours (by project)
| Project | AUs | Raw AUs | Discounted AUs | NJobs | %age of Use | Raw %age | Utilisation |
| e01 | 0 | 966,811 | 966,811 | 939 | 0% | 13.4% | 12.1% |
| e05 | 0 | 1,987,687 | 1,987,687 | 1152 | 0% | 27.6% | 24.9% |
| e06 | 3,264 | 3,264 | 0 | 8 | 0.4% | 0% | 0% |
| e08 | 58,529 | 58,529 | 0 | 81 | 7.2% | 0.8% | 0.7% |
| e18 | 2,248 | 2,248 | 0 | 10 | 0.3% | 0% | 0% |
| e19 | 0 | 134,894 | 134,894 | 65 | 0% | 1.9% | 1.7% |
| e24 | 29,612 | 29,612 | 0 | 1255 | 3.6% | 0.4% | 0.4% |
| e27 | 195 | 209 | 14 | 5 | 0% | 0% | 0% |
| e30 | 0 | 99,833 | 99,833 | 180 | 0% | 1.4% | 1.3% |
| e33 | 0 | 277,889 | 277,889 | 193 | 0% | 3.9% | 3.5% |
| e35 | 0 | 179,985 | 179,985 | 61 | 0% | 2.5% | 2.3% |
| e36 | 0 | 7 | 7 | 12 | 0% | 0% | 0% |
| e37 | 0 | 362,221 | 362,221 | 4 | 0% | 5% | 4.5% |
| e39 | 0 | 61,939 | 61,939 | 21 | 0% | 0.9% | 0.8% |
| e40 | 0 | 375,228 | 375,228 | 34 | 0% | 5.2% | 4.7% |
| e41 | 0 | 363,957 | 363,957 | 31 | 0% | 5% | 4.6% |
| e42 | 0 | 1,847 | 1,847 | 65 | 0% | 0% | 0% |
| e44 | 0 | 10,660 | 10,660 | 11 | 0% | 0.1% | 0.1% |
| e50 | 0 | 26,794 | 26,794 | 71 | 0% | 0.4% | 0.3% |
| e57 | 0 | 78,695 | 78,695 | 130 | 0% | 1.1% | 1% |
| e58 | 0 | 536,884 | 536,884 | 1850 | 0% | 7.4% | 6.7% |
| e60 | 0 | 185,218 | 185,218 | 32 | 0% | 2.6% | 2.3% |
| e62 | 0 | 34,445 | 34,445 | 58 | 0% | 0.5% | 0.4% |
| e63 | 0 | 385,951 | 385,951 | 106 | 0% | 5.4% | 4.8% |
| e64 | 0 | 169,657 | 169,657 | 125 | 0% | 2.4% | 2.1% |
| e65 | 0 | 6,343 | 6,343 | 434 | 0% | 0.1% | 0.1% |
| e68 | 0 | 147,744 | 147,744 | 279 | 0% | 2% | 1.8% |
| e93 | 3,240 | 3,240 | 0 | 10 | 0.4% | 0% | 0% |
| e94 | 22,186 | 22,186 | 0 | 3 | 2.7% | 0.3% | 0.3% |
| EPSRC Total | 119,272 | 6,513,976 | 6,394,704 | 7225.0 | 14.7% | 0% | 81.6% |
| n02 | 528,745 | 528,745 | 0 | 1369 | 65.1% | 7.3% | 6.6% |
| n03 | 10,532 | 10,532 | 0 | 19 | 1.3% | 0.1% | 0.1% |
| n04 | 2,226 | 3,105 | 879 | 33 | 0.3% | 0% | 0% |
| NERC Total | 541,503 | 542,383 | 879 | 1421.0 | 66.7% | 0% | 6.8% |
| b08 | 56,427 | 56,427 | 0 | 14 | 6.9% | 0.8% | 0.7% |
| BBSRC Total | 56,427 | 56,427 | 0 | 14.0 | 6.9% | 0% | 0.7% |
| p01 | 3,138 | 3,138 | 0 | 165 | 0.4% | 0% | 0% |
| PPARC Total | 3,138 | 3,138 | 0 | 165.0 | 0.4% | 0% | 0% |
| z001 | 45,670 | 45,670 | 0 | 576 | 5.6% | 0.6% | 0.6% |
| z004 | 1,069 | 1,069 | 0 | 7 | 0.1% | 0% | 0% |
| z10 | 2 | 2 | 0 | 3194 | 0% | 0% | 0% |
| HPCx Total | 46,741 | 46,741 | 0 | 3777.0 | 5.8% | 0% | 0.6% |
| x01 | 22,545 | 22,545 | 0 | 398 | 2.8% | 0.3% | 0.3% |
| External Total | 22,545 | 22,545 | 0 | 398.0 | 2.8% | 0% | 0.3% |
| c01 | 22,679 | 22,679 | 0 | 659 | 2.8% | 0.3% | 0.3% |
| CCLRC Total | 22,679 | 22,679 | 0 | 659.0 | 2.8% | 0% | 0.3% |
| Total | 812,305 | 7,207,888 | 6,395,583 | 13659.0 | 100% | 100% | 90.2% |
Use by Project
Raw Use by Project
Jobs by Project
AUs (by Size)
| Size | AUs | Raw AUs | NJobs |
| 0 | 0 | 0 | 1 |
| 16 | 17,071 | 424,241 | 8544 |
| 32 | 135,289 | 621,188 | 2125 |
| 48 | 5,351 | 12,433 | 175 |
| 64 | 284,313 | 1,527,429 | 979 |
| 80 | 324 | 45,638 | 40 |
| 96 | 4,717 | 10,678 | 46 |
| 112 | 1,861 | 1,861 | 10 |
| 128 | 307,055 | 1,553,083 | 1355 |
| 160 | 0 | 25,913 | 18 |
| 192 | 0 | 50,201 | 21 |
| 208 | 0 | 1,024 | 5 |
| 224 | 468 | 468 | 5 |
| 240 | 0 | 13,401 | 9 |
| 256 | 26,157 | 1,679,652 | 244 |
| 304 | 0 | 30,281 | 2 |
| 400 | 2 | 3,208 | 3 |
| 496 | 25 | 20,952 | 11 |
| 512 | 5,093 | 292,339 | 36 |
| 544 | 0 | 160,776 | 3 |
| 720 | 0 | 98,051 | 4 |
| 768 | 0 | 3,708 | 1 |
| 1008 | 16,328 | 16,328 | 4 |
| 1024 | 8,251 | 615,034 | 18 |
AUs (by Queue)
| Queue | AUs | Raw AUs | NJobs |
| inter32_1 | 69 | 1,457 | 354 |
| inter32_20m | 46 | 654 | 905 |
| par1024_1 | 7,546 | 17,846 | 13 |
| par1024_12 | 0 | 154,634 | 7 |
| par1024_3 | 15,024 | 15,024 | 2 |
| par1024_48 | 0 | 703,523 | 7 |
| par128_1 | 114,849 | 228,149 | 738 |
| par128_12 | 182,928 | 810,888 | 272 |
| par128_20m | 806 | 13,410 | 161 |
| par128_3 | 8,276 | 66,335 | 110 |
| par128_48 | 0 | 399,528 | 21 |
| par128_6 | 7,099 | 92,950 | 149 |
| par256_1 | 6,338 | 32,489 | 84 |
| par256_12 | 13,406 | 640,925 | 71 |
| par256_3 | 6,850 | 61,031 | 42 |
| par256_48 | 15 | 674,590 | 31 |
| par256_6 | 17 | 361,624 | 74 |
| par32_1 | 4,369 | 35,242 | 981 |
| par32_12 | 21,869 | 98,086 | 110 |
| par32_20m | 2,048 | 3,091 | 711 |
| par32_3 | 3,095 | 352,939 | 1653 |
| par32_48 | 84,885 | 379,377 | 343 |
| par32_6 | 35,840 | 174,182 | 406 |
| par512_1 | 5,095 | 17,691 | 32 |
| par512_12 | 0 | 235,704 | 10 |
| par512_3 | 25 | 9,240 | 7 |
| par512_48 | 0 | 64,247 | 2 |
| par512_6 | 0 | 19,899 | 1 |
| par64_1 | 26,835 | 43,565 | 366 |
| par64_12 | 37,135 | 236,574 | 138 |
| par64_20m | 3,246 | 3,909 | 181 |
| par64_3 | 429 | 11,478 | 35 |
| par64_48 | 82,356 | 856,101 | 95 |
| par64_6 | 139,664 | 388,236 | 339 |
| parx1024_1 | 2,008 | 2,869 | 1 |
| serial_1 | 100 | 125 | 5101 |
| serial_12 | 7 | 144 | 43 |
| serial_3 | 32 | 74 | 50 |
| serial_6 | 0 | 57 | 13 |
Slowdown [(runtime+wait)/runtime] (by runtime, in hours)
This section only includes job that ran for more than 300 seconds.
| Time | Slowdown | NJobs |
| 0-1 hrs | 18.181 | 2495 |
| 1-2 hrs | 10.768 | 431 |
| 2-3 hrs | 2.832 | 1725 |
| 3-4 hrs | 5.873 | 113 |
| 4-5 hrs | 3.988 | 243 |
| 5-6 hrs | 7.408 | 89 |
| 6-7 hrs | 4.447 | 167 |
| 7-8 hrs | 7.839 | 31 |
| 8-9 hrs | 9.831 | 29 |
| 9-10 hrs | 5.217 | 23 |
| 10-11 hrs | 3.825 | 45 |
| 11-12 hrs | 5.375 | 57 |
| 12-13 hrs | 3.1 | 99 |
| 13-14 hrs | 1.32 | 2 |
| 14-15 hrs | 1 | 1 |
| 15-16 hrs | 4.474 | 1 |
| 16-17 hrs | 2.185 | 2 |
| 17-18 hrs | 2.824 | 2 |
| 18-19 hrs | 5.413 | 5 |
| 20-21 hrs | 3.063 | 2 |
| 21-22 hrs | 4.635 | 1 |
| 22-23 hrs | 1 | 1 |
| 24-25 hrs | 4.83 | 8 |
| 25-26 hrs | 9.539 | 1 |
| 27-28 hrs | 5.157 | 2 |
| 28-29 hrs | 4.391 | 5 |
| 29-30 hrs | 1.222 | 4 |
| 30-31 hrs | 6.658 | 2 |
| 31-32 hrs | 8.597 | 1 |
| 33-34 hrs | 4.227 | 2 |
| 35-36 hrs | 13.245 | 1 |
| 36-37 hrs | 7.493 | 6 |
| 38-39 hrs | 3.336 | 3 |
| 39-40 hrs | 2.839 | 4 |
| 40-41 hrs | 5.901 | 3 |
| 41-42 hrs | 2.756 | 3 |
| 42-43 hrs | 5.185 | 2 |
| 43-44 hrs | 2.018 | 6 |
| 44-45 hrs | 1.556 | 8 |
| 45-46 hrs | 1.769 | 5 |
| 46-47 hrs | 2.332 | 5 |
| 47-48 hrs | 2.255 | 9 |
| 48-49 hrs | 3.449 | 70 |
Slowdown [(runtime+wait)/runtime] (by job size)
This section only includes job that ran for more than 300 seconds.
| CPUs | Slowdown | NJobs |
| 0 | 1 | 1 |
| 16 | 1.945 | 2219 |
| 32 | 9.73 | 1163 |
| 48 | 3.319 | 76 |
| 64 | 14.156 | 729 |
| 80 | 2.312 | 35 |
| 96 | 7.64 | 37 |
| 112 | 55.213 | 7 |
| 128 | 18.024 | 1170 |
| 160 | 2.413 | 14 |
| 192 | 8.631 | 19 |
| 208 | 9.408 | 1 |
| 224 | 1.04 | 3 |
| 240 | 16.046 | 8 |
| 256 | 39.783 | 180 |
| 304 | 7.201 | 2 |
| 400 | 102.686 | 1 |
| 496 | 137.217 | 7 |
| 512 | 71.973 | 22 |
| 544 | 5.163 | 3 |
| 720 | 13.639 | 3 |
| 768 | 37.998 | 1 |
| 1008 | 340.731 | 4 |
| 1024 | 32.324 | 9 |
Report for Resource Pool dev ( Time on the HPCx development region.) on all machines
A total of 665,546AUs were available during this period.
CPU Hours (by project)
| Project | AUs | Raw AUs | Discounted AUs | NJobs | %age of Use | Raw %age | Utilisation |
| n02 | 346,620 | 346,620 | 0 | 16855 | 100% | 100% | 52.1% |
| NERC Total | 346,620 | 346,620 | 0 | 16855.0 | 100% | 0% | 52.1% |
| Total | 346,620 | 346,620 | 0 | 16855.0 | 100% | 100% | 52.1% |
Use by Project
Raw Use by Project
Jobs by Project
AUs (by Size)
| Size | AUs | Raw AUs | NJobs |
| 16 | 288,869 | 288,869 | 16396 |
| 32 | 56,134 | 56,134 | 452 |
| 64 | 1,618 | 1,618 | 7 |
AUs (by Queue)
| Queue | AUs | Raw AUs | NJobs |
| inter32_1 | 292 | 292 | 34 |
| parn16_1 | 99,749 | 99,749 | 2128 |
| parn16_12 | 74,028 | 74,028 | 112 |
| parn16_20m | 100,465 | 100,465 | 7409 |
| parn16_6 | 12,719 | 12,719 | 83 |
| parn32_1 | 34,853 | 34,853 | 403 |
| parn32_12 | 17,602 | 17,602 | 15 |
| parn32_20m | 290 | 290 | 24 |
| parn32_6 | 3,389 | 3,389 | 10 |
| parn64_1 | 1,618 | 1,618 | 7 |
| serial_1 | 592 | 592 | 6338 |
| serial_12 | 0 | 0 | 27 |
| serial_3 | 924 | 924 | 191 |
| serial_6 | 99 | 99 | 74 |
Slowdown [(runtime+wait)/runtime] (by runtime, in hours)
This section only includes job that ran for more than 300 seconds.
| Time | Slowdown | NJobs |
| 0-1 hrs | 1.758 | 8655 |
| 1-2 hrs | 1.822 | 235 |
| 2-3 hrs | 2.62 | 6 |
| 3-4 hrs | 2.074 | 9 |
| 4-5 hrs | 6.502 | 26 |
| 5-6 hrs | 3.69 | 2 |
| 6-7 hrs | 2.632 | 4 |
| 7-8 hrs | 3.952 | 4 |
| 8-9 hrs | 3.215 | 7 |
| 9-10 hrs | 8.226 | 79 |
| 10-11 hrs | 14.117 | 13 |
| 11-12 hrs | 2.698 | 4 |
| 12-13 hrs | 1.579 | 3 |
Slowdown [(runtime+wait)/runtime] (by job size)
This section only includes job that ran for more than 300 seconds.
| CPUs | Slowdown | NJobs |
| 16 | 1.829 | 8656 |
| 32 | 2.293 | 385 |
| 64 | 6.033 | 6 |
Disc Usage for Archive, as of 01/10/08 08:00
| Project | Usage(Tapes) | Quota(Tapes) | Files | Data(Gb) | Space(Gb) |
| c01 | 2 | 2 | 7,231 | 65 | 308 |
| e01 | 104 | 120 | 517,853 | 10,268 | 2,299 |
| e03 | 5 | 5 | 18,797 | 429 | 84 |
| e14 | 10 | 10 | 391,623 | 595 | 545 |
| e15 | 1 | 3 | 26 | 6 | 330 |
| e24 | 1 | 12 | 5,265 | 16 | 1,365 |
| e42 | 10 | 10 | 29,633 | 653 | 374 |
| e57 | | 2 | | | |
| e64 | | 5 | | | |
| n01 | 313 | 325 | 35,162 | 33,685 | 1,922 |
| n02 | 629 | 660 | 1,200,018 | 85,540 | 6,870 |
| n04 | 30 | 30 | 117,048 | 3,946 | 130 |
| z001 | 7 | 10 | 11,045 | 66 | 1,120 |
| z002 | 3 | 4 | 5,802 | 14 | 591 |
| z06 | 1 | 3 | 833 | 67 | 493 |
Disc Usage for devt, as of 01/10/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| n01 | 1 | |
| n02 | 9,007,909 | 9,499,003 |
| n04 | 42,221 | 526,899 |
Disc Usage for home, as of 01/10/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| b02 | 34,059 | 50,000 |
| b03 | 52,711 | 50,000 |
| b08 | 21,850 | 50,000 |
| b09 | 1 | 100,000 |
| c01 | 204,929 | 400,000 |
| e01 | 236,522 | 250,000 |
| e03 | 104,355 | 225,012 |
| e05 | 538,755 | 768,050 |
| e06 | 283,271 | 300,000 |
| e08 | 47,501 | 100,000 |
| e10 | 258,227 | 300,000 |
| e11 | 88,813 | 100,000 |
| e14 | 88,723 | 100,000 |
| e15 | 41,418 | 50,000 |
| e16 | 133 | 20,000 |
| e17 | 45,160 | 50,000 |
| e18 | 37,859 | 40,000 |
| e19 | 4,723 | 40,000 |
| e20 | 60,000 | 60,000 |
| e21 | 1,521 | 50,000 |
| e22 | 5,268 | 10,000 |
| e23 | 9,733 | 50,000 |
| e24 | 97,630 | 394,384 |
| e25 | 38,257 | 50,000 |
| e26 | 1 | 20,000 |
| e27 | 19,796 | 20,000 |
| e29 | 23,455 | 50,000 |
| e30 | 8,021 | 40,000 |
| e31 | 35,459 | 50,000 |
| e32 | 47,110 | 50,000 |
| e33 | 43,694 | 50,000 |
| e34 | 1 | 50,000 |
| e35 | 78,813 | 100,000 |
| e36 | 61,550 | 100,000 |
| e37 | 201,561 | 204,800 |
| e38 | 46,260 | 50,000 |
| e39 | 91,324 | 150,000 |
| e40 | 19,642 | 50,000 |
| e41 | 124 | 100,000 |
| e42 | 80,380 | 100,000 |
| e44 | 70,157 | 100,000 |
| e45 | 16,468 | 100,000 |
| e46 | 19,728 | 50,000 |
| e47 | 136 | 50,000 |
| e48 | 5 | 50,000 |
| e49 | 39,897 | 50,000 |
| e50 | 3,568 | 13,000 |
| e51 | 5,182 | 50,000 |
| e52 | 12 | 50,000 |
| e53 | 16,752 | 50,000 |
| e54 | 46,526 | 50,000 |
| e55 | 10,314 | 50,000 |
| e56 | 2,313 | 50,000 |
| e57 | 41,009 | 100,000 |
| e58 | 35,400 | 100,000 |
| e59 | 84,121 | 100,000 |
| e60 | 26,027 | 150,000 |
| e61 | 19,263 | 50,000 |
| e62 | 1,296 | 50,000 |
| e63 | 114,762 | 600,000 |
| e64 | 1 | 200,000 |
| e65 | 6,718 | 200,000 |
| e66 | 1 | 200,000 |
| e67 | 1,913 | 200,000 |
| e68 | 156 | 150,000 |
| e69 | 1 | 100 |
| e70 | 1 | 100 |
| e93 | 52 | 250,000 |
| e94 | 4 | 100,000 |
| e95 | 1 | 100,000 |
| n01 | 110,180 | 250,000 |
| n02 | 229,584 | 299,901 |
| n03 | 79,162 | 290,000 |
| n04 | 250,361 | 300,000 |
| p01 | 150,043 | 200,000 |
| x01 | 87,225 | 110,000 |
| x02 | 8,747 | 20,000 |
| x03 | 4,228 | 50,000 |
| x04 | 12,452 | 50,000 |
| z001 | 699,908 | 700,000 |
| z002 | 99,776 | 424,000 |
| z003 | 1 | 3 |
| z004 | 50,416 | 100,000 |
| z05 | 4,195 | 30,000 |
| z06 | 79,581 | 100,000 |
| z07 | 58,730 | 100,000 |
| z10 | 6,446 | 50,000 |
| z11 | 1 | 1,024 |
Disc Usage for work, as of 01/10/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| b02 | 15 | 1,025 |
| b03 | 47,908 | 100,000 |
| b08 | 11,934 | 50,000 |
| b09 | 588 | 100,000 |
| c01 | 167,470 | 750,000 |
| e01 | 3,122,311 | 5,330,000 |
| e03 | 10 | 500,000 |
| e05 | 517,060 | 748,305 |
| e06 | 389,332 | 400,000 |
| e08 | 141 | 5,000 |
| e10 | 1,592,476 | 2,000,000 |
| e11 | 48,537 | 100,000 |
| e14 | 121,564 | 250,000 |
| e15 | 36,691 | 100,000 |
| e16 | 1 | 60,000 |
| e17 | 173,957 | 200,000 |
| e18 | 78,194 | 80,000 |
| e19 | 179,568 | 200,000 |
| e20 | 979,995 | 1,000,000 |
| e21 | 2 | 100,000 |
| e22 | 1 | 20,000 |
| e23 | 38,073 | 100,000 |
| e24 | 254,850 | 2,800,008 |
| e25 | 145,627 | 150,000 |
| e26 | 1 | 40,000 |
| e27 | 2,760 | 40,000 |
| e29 | 7 | 9,800 |
| e30 | 11,241 | 80,000 |
| e31 | 93,144 | 100,000 |
| e32 | 99,998 | 100,000 |
| e33 | 83,185 | 100,000 |
| e34 | 1 | 100,000 |
| e35 | 183,995 | 400,000 |
| e36 | 61,186 | 200,000 |
| e37 | 248,522 | 607,200 |
| e38 | 158,256 | 200,000 |
| e39 | 99,996 | 100,000 |
| e40 | 1 | 100,000 |
| e41 | 18,906 | 200,000 |
| e42 | 330,122 | 400,000 |
| e44 | 1 | 100,000 |
| e45 | 1,653 | 100,000 |
| e46 | 1 | 50,000 |
| e47 | 7,624 | 160,000 |
| e48 | 95,723 | 200,000 |
| e49 | 27,190 | 50,000 |
| e50 | 284,968 | 100,000 |
| e51 | 1 | 100,000 |
| e52 | 1 | 50,000 |
| e53 | 31,513 | 150,000 |
| e54 | 1 | 100,000 |
| e55 | 15,650 | 100,000 |
| e56 | 1 | 100,000 |
| e57 | 51,137 | 100,000 |
| e58 | 77,682 | 200,000 |
| e59 | 80,082 | 100,000 |
| e60 | 83,737 | 150,000 |
| e61 | 12,610 | 100,000 |
| e62 | 146,937 | 200,000 |
| e63 | 302,838 | 700,000 |
| e64 | 61,202 | 100,000 |
| e65 | 1 | 100,000 |
| e66 | 1 | 100,000 |
| e67 | 1 | 100,000 |
| e68 | 1 | 100,000 |
| e69 | 1 | 100 |
| e70 | 1 | 100 |
| e93 | 1,061,250 | 4,000,000 |
| e94 | 348 | 1,024 |
| e95 | 2,479 | 150,000 |
| n01 | 763,748 | 800,000 |
| n02 | 8,149,186 | 9,999,904 |
| n03 | 27,618 | 81,002 |
| n04 | 1,314,933 | 1,850,000 |
| p01 | 1 | 100,000 |
| x01 | 229,125 | 230,000 |
| x02 | 1 | 20,000 |
| x03 | 178 | 50,000 |
| x04 | 1 | 50,000 |
| z001 | 1,314,583 | 2,399,999 |
| z002 | 1,736 | 770 |
| z003 | 1 | 3 |
| z004 | 22,044 | 25,000 |
| z05 | 4,740 | 20,000 |
| z06 | 100,141 | 110,000 |
| z07 | 40 | 20,000 |
| z10 | 1 | 50,000 |
| z11 | 1 | 1,024 |
From 01/09/08 08:00 to 01/10/08 08:00
A total of 69 queries with a specified service metric were completed in this period.
There were 0 queries without a metric completed in the same period.
Helpdesk targets
| Metric | Pass | Total | Fraction | Target |
| Administrative queries - two days | 26 | 26 | 100% | 97% |
| All queries - three days | 46 | 47 | 98% | 97% |
| All queries - one day | 38 | 47 | 81% | 75% |
Queries by project (where known)
| Project | Queries | Percentage |
| c01 | 7 | 12.3% |
| n02 - NCAS | 5 | 8.8% |
| e24 - DEISA | 5 | 8.8% |
| e05 | 5 | 8.8% |
| e01 - UK Turbulence Consortium | 5 | 8.8% |
| x01 - HPC-Europa | 4 | 7% |
| n04 - Shelf Seas Consortium | 4 | 7% |
| e63 - UK AAC | 3 | 5.3% |
| z002 - Systems and Operations | 2 | 3.5% |
| z001 - HPCx Support | 2 | 3.5% |
| e93 - ACE: Architecture Exercise | 2 | 3.5% |
| e60 | 2 | 3.5% |
| e37 - LESUK_3 | 2 | 3.5% |
| e06 - UK Car-Parrinello Consortium | 2 | 3.5% |
| z07 - Packages | 1 | 1.8% |
| z05 - Outreach Projects | 1 | 1.8% |
| e44 | 1 | 1.8% |
| e30 | 1 | 1.8% |
| e25 | 1 | 1.8% |
| e19 | 1 | 1.8% |
| e03 | 1 | 1.8% |
Queries by Service Metric
| Service Metric | Queries | Percentage |
| Admin | 26 | 37.7% |
| Technical | 21 | 30.4% |
| In-depth | 13 | 18.8% |
| Technical assessment | 7 | 10.1% |
| PMR | 1 | 1.4% |
| No metric | 1 | 1.4% |
Queries by Category
| Query Category | Queries | Percentage |
| Batch system and queues | 15 | 21.7% |
| 3rd party software | 10 | 14.5% |
| None | 9 | 13% |
| Disks, tapes, resources | 7 | 10.1% |
| Other | 6 | 8.7% |
| Login, passwords, ssh | 6 | 8.7% |
| Access to HPCx | 5 | 7.2% |
| SAFE | 3 | 4.3% |
| Compilers and system software | 3 | 4.3% |
| Tools | 2 | 2.9% |
| User programs | 1 | 1.4% |
| Static website | 1 | 1.4% |
| Courses | 1 | 1.4% |
Queries by Handler category
| Handlers | Total | Admin | Technical | Technical assessment | In-depth | No metric | PMR | Percentage |
| EPCC | 22 | 11 | 5 | 1 | 4 | 1 | | 31.9% |
| Other | 4 | 2 | 2 | | | | | 5.8% |
| sysadm | 30 | 13 | 10 | | 6 | | 1 | 43.5% |
| DL | 13 | | 4 | 6 | 3 | | | 18.8% |
Long running queries
The following long running queries remained unresolved throughout the reporting period.
| Query | Started | Assigned | Type | Category |
| Q71143 poe fails with rc = -1 | Aug 20, 2008 | sysadm | In-depth | Batch system and queues |
| Q71045 Class2 TA | Aug 15, 2008 | EPCC | Technical assessment | Access to HPCx |
| Q70574 gsissh on hpcx | Jul 16, 2008 | EPCC | In-depth | Access to HPCx |
| Q70524 Re: Fw: I/O Profiling tools (fwd) | Jul 14, 2008 | sysadm | In-depth | Tools |
| Q69655 user bartosz | Jun 6, 2008 | EPCC | In-depth | None |
| Q69449 Compiler bug | May 24, 2008 | DL | In-depth | Compilers and system software |
| Q64914 APAR IZ12055 query | Mar 31, 2008 | sysadm | In-depth | 3rd party software |
| Q59898 Fwd: Application to use HPCx-- | Mar 3, 2008 | DL | In-depth | 3rd party software |
| Q55621 cgns on HPCx | Jan 28, 2008 | DL | In-depth | Compilers and system software |
| Q48857 tapes | Nov 15, 2007 | EPCC | In-depth | Disks, tapes, resources |
| Q39415 increased execution time with new compiler | Jul 11, 2007 | DL | In-depth | Compilers and system software |
| Q13102 Unexpected compiler resource message (CASTEP4.3/Xlf11) | Apr 30, 2007 | DL | In-depth | 3rd party software |