 |
| SAFE for HPCx |
| Service Administration from EPCC |
|
 |
Logged in as Irina
Nazarova.
You are RootManager
You are NOT HelpdeskManager
You are NOT HelpdeskOperator
From 01/04/08 08:00 to 01/07/08 08:00
Report for Resource Pool main ( Time on the main HPCx service.) on all machines
A total of 24,226,020AUs were available during this period.
CPU Hours (by project)
| Project | AUs | NJobs | %age of Use | Utilisation |
| e01 | 1,274,824 | 4038 | 10.3% | 5.3% |
| e03 | 1,535 | 1371 | 0% | 0% |
| e05 | 1,735,471 | 2199 | 14% | 7.2% |
| e08 | 70,438 | 413 | 0.6% | 0.3% |
| e10 | 12,363 | 86 | 0.1% | 0.1% |
| e18 | 11,300 | 158 | 0.1% | 0% |
| e19 | 2,038 | 147 | 0% | 0% |
| e20 | 2,575 | 20 | 0% | 0% |
| e24 | 49,645 | 3068 | 0.4% | 0.2% |
| e33 | 683,962 | 664 | 5.5% | 2.8% |
| e35 | 263,386 | 1323 | 2.1% | 1.1% |
| e38 | 310,923 | 472 | 2.5% | 1.3% |
| e39 | 138,434 | 299 | 1.1% | 0.6% |
| e41 | 103,698 | 11 | 0.8% | 0.4% |
| e44 | 63,357 | 64 | 0.5% | 0.3% |
| e45 | 147,680 | 34 | 1.2% | 0.6% |
| e46 | 1,779 | 19 | 0% | 0% |
| e47 | 107,960 | 72 | 0.9% | 0.4% |
| e50 | 36,690 | 121 | 0.3% | 0.2% |
| e57 | 200,743 | 312 | 1.6% | 0.8% |
| e58 | 1,535,592 | 1137 | 12.4% | 6.3% |
| e59 | 1,475 | 19 | 0% | 0% |
| e60 | 252,419 | 366 | 2% | 1% |
| e62 | 4,842 | 152 | 0% | 0% |
| e63 | 843,343 | 879 | 6.8% | 3.5% |
| e65 | 3,047 | 250 | 0% | 0% |
| e68 | 142,281 | 419 | 1.1% | 0.6% |
| e93 | 249,354 | 249 | 2% | 1% |
| e94 | 33,751 | 10 | 0.3% | 0.1% |
| EPSRC Total | 8,284,907 | 18372.0 | 66.7% | 34.2% |
| n01 | 305 | 4 | 0% | 0% |
| n02 | 1,241,592 | 2822 | 10% | 5.1% |
| n03 | 143,425 | 115 | 1.2% | 0.6% |
| n04 | 1,168,158 | 316 | 9.4% | 4.8% |
| NERC Total | 2,553,481 | 3257.0 | 20.6% | 10.5% |
| b08 | 334,300 | 76 | 2.7% | 1.4% |
| b09 | 1,893 | 8 | 0% | 0% |
| BBSRC Total | 336,193 | 84.0 | 2.7% | 1.4% |
| p01 | 62,209 | 161 | 0.5% | 0.3% |
| PPARC Total | 62,209 | 161.0 | 0.5% | 0.3% |
| z001 | 129,714 | 2072 | 1% | 0.5% |
| z004 | 2,648 | 1051 | 0% | 0% |
| z05 | 5,648 | 100 | 0% | 0% |
| z06 | 835 | 75 | 0% | 0% |
| z10 | 9 | 7259 | 0% | 0% |
| HPCx Total | 138,854 | 10557.0 | 1.1% | 0.6% |
| x01 | 65,989 | 426 | 0.5% | 0.3% |
| External Total | 65,989 | 426.0 | 0.5% | 0.3% |
| c01 | 975,349 | 1859 | 7.9% | 4% |
| CCLRC Total | 975,349 | 1859.0 | 7.9% | 4% |
| Total | 12,416,981 | 34716.0 | 100% | 51.3% |
Use by Project
Jobs by Project
AUs (by Size)
| Size | AUs | NJobs |
| 0 | 0 | 3 |
| 16 | 783,290 | 22155 |
| 32 | 2,408,701 | 5326 |
| 48 | 42,072 | 351 |
| 64 | 2,085,160 | 3243 |
| 80 | 7,080 | 77 |
| 96 | 4,519 | 18 |
| 112 | 68,889 | 32 |
| 128 | 2,444,696 | 1847 |
| 144 | 13,057 | 61 |
| 160 | 1,581 | 12 |
| 192 | 96,810 | 48 |
| 208 | 925 | 17 |
| 224 | 121 | 7 |
| 256 | 2,833,189 | 1061 |
| 288 | 22,415 | 12 |
| 304 | 11 | 2 |
| 320 | 83 | 2 |
| 384 | 107,066 | 10 |
| 416 | 3,561 | 6 |
| 496 | 366,069 | 161 |
| 512 | 439,803 | 91 |
| 576 | 8 | 1 |
| 592 | 60,185 | 6 |
| 640 | 65,835 | 34 |
| 672 | 11 | 1 |
| 704 | 40 | 2 |
| 736 | 24,271 | 5 |
| 768 | 12,067 | 7 |
| 800 | 14 | 1 |
| 816 | 4,965 | 7 |
| 992 | 6,140 | 8 |
| 1008 | 109 | 4 |
| 1024 | 506,091 | 82 |
| 1184 | 264 | 1 |
| 1280 | 127 | 1 |
| 1536 | 7,759 | 14 |
AUs (by Queue)
| Queue | AUs | NJobs |
| inter32_1 | 8,318 | 2730 |
| inter32_20m | 844 | 2326 |
| par1024_1 | 74,915 | 89 |
| par1024_12 | 533,543 | 31 |
| par1024_3 | 49,723 | 32 |
| par1024_48 | 629 | 4 |
| par1024_6 | 20,925 | 2 |
| par128_1 | 216,491 | 1038 |
| par128_12 | 1,311,169 | 305 |
| par128_20m | 5,184 | 151 |
| par128_3 | 161,722 | 207 |
| par128_48 | 690,478 | 157 |
| par128_6 | 140,141 | 116 |
| par1536_1 | 8,149 | 16 |
| par256_1 | 142,947 | 621 |
| par256_12 | 1,078,155 | 174 |
| par256_3 | 134,989 | 116 |
| par256_48 | 986,381 | 69 |
| par256_6 | 603,210 | 226 |
| par32_1 | 107,188 | 4469 |
| par32_12 | 1,745,778 | 1587 |
| par32_20m | 10,033 | 2162 |
| par32_3 | 54,963 | 334 |
| par32_48 | 874,999 | 546 |
| par32_6 | 387,687 | 908 |
| par512_1 | 58,130 | 137 |
| par512_12 | 382,291 | 56 |
| par512_3 | 33,366 | 58 |
| par512_48 | 370,417 | 16 |
| par512_6 | 94,804 | 17 |
| par64_1 | 123,427 | 1411 |
| par64_12 | 481,304 | 343 |
| par64_20m | 20,877 | 729 |
| par64_3 | 103,155 | 250 |
| par64_48 | 623,648 | 138 |
| par64_6 | 774,820 | 723 |
| serial_1 | 698 | 11581 |
| serial_12 | 949 | 356 |
| serial_3 | 235 | 395 |
| serial_6 | 298 | 90 |
Slowdown [(runtime+wait)/runtime] (by runtime, in hours)
This section only includes job that ran for more than 300 seconds.
| Runtime | Slowdown |
| 0-1 hrs | 4.2 |
| 1-2 hrs | 3.622 |
| 2-3 hrs | 3.461 |
| 3-4 hrs | 5.558 |
| 4-5 hrs | 3.535 |
| 5-6 hrs | 3.337 |
| 6-7 hrs | 2.047 |
| 7-8 hrs | 3.784 |
| 8-9 hrs | 3.028 |
| 9-10 hrs | 1.624 |
| 10-11 hrs | 2.233 |
| 11-12 hrs | 2.449 |
| 12-13 hrs | 1.547 |
| 13-14 hrs | 1.378 |
| 14-15 hrs | 1.122 |
| 15-16 hrs | 2.662 |
| 16-17 hrs | 2.168 |
| 17-18 hrs | 1.061 |
| 18-19 hrs | 1.257 |
| 19-20 hrs | 1.424 |
| 20-21 hrs | 1.394 |
| 21-22 hrs | 1.812 |
| 22-23 hrs | 1.311 |
| 23-24 hrs | 1.194 |
| 24-25 hrs | 1.632 |
| 25-26 hrs | 1.678 |
| 26-27 hrs | 1.229 |
| 27-28 hrs | 1.04 |
| 28-29 hrs | 1.177 |
| 29-30 hrs | 1.465 |
| 30-31 hrs | 1.204 |
| 31-32 hrs | 1 |
| 32-33 hrs | 1.243 |
| 33-34 hrs | 1.274 |
| 34-35 hrs | 1 |
| 35-36 hrs | 1 |
| 36-37 hrs | 1.106 |
| 37-38 hrs | 1 |
| 38-39 hrs | 1.083 |
| 39-40 hrs | 1 |
| 40-41 hrs | 1.014 |
| 41-42 hrs | 1.433 |
| 42-43 hrs | 1 |
| 43-44 hrs | 1.635 |
| 45-46 hrs | 1 |
| 46-47 hrs | 1.476 |
| 47-48 hrs | 1.092 |
| 48-49 hrs | 1.139 |
Slowdown [(runtime+wait)/runtime] (by job size)
This section only includes job that ran for more than 300 seconds.
| CPUs | Slowdown | NJobs |
| 16 | 1.706 | 3951 |
| 32 | 2.95 | 3307 |
| 48 | 2.311 | 116 |
| 64 | 4.673 | 2088 |
| 80 | 4.565 | 31 |
| 96 | 1.479 | 7 |
| 112 | 1.209 | 31 |
| 128 | 4.777 | 1353 |
| 144 | 1.633 | 45 |
| 160 | 10.176 | 11 |
| 192 | 1.667 | 34 |
| 208 | 88.744 | 3 |
| 256 | 5.607 | 697 |
| 288 | 1.015 | 7 |
| 384 | 5.679 | 9 |
| 416 | 1.996 | 3 |
| 496 | 3.777 | 80 |
| 512 | 5.08 | 59 |
| 592 | 1.207 | 6 |
| 640 | 3.305 | 23 |
| 736 | 1.781 | 4 |
| 768 | 1.677 | 5 |
| 816 | 1.021 | 4 |
| 992 | 46.681 | 5 |
| 1024 | 15.42 | 53 |
| 1536 | 954.4 | 5 |
Report for Resource Pool dev ( Time on the HPCx development region.) on all machines
A total of 2,018,824AUs were available during this period.
CPU Hours (by project)
| Project | AUs | NJobs | %age of Use | Utilisation |
| n02 | 2,007,366 | 36796 | 100% | 99.4% |
| n04 | 204 | 39 | 0% | 0% |
| NERC Total | 2,007,569 | 36835.0 | 100% | 99.4% |
| Total | 2,007,569 | 36835.0 | 100% | 99.4% |
Use by Project
Jobs by Project
AUs (by Size)
| Size | AUs | NJobs |
| 16 | 1,164,802 | 34076 |
| 32 | 818,007 | 2678 |
| 64 | 1,667 | 24 |
| 128 | 22,945 | 54 |
| 192 | 149 | 3 |
AUs (by Queue)
| Queue | AUs | NJobs |
| inter32_1 | 29,189 | 1182 |
| inter32_20m | 135 | 61 |
| parn128_1 | 22,945 | 54 |
| parn16_1 | 479,248 | 10419 |
| parn16_12 | 366,214 | 580 |
| parn16_20m | 180,734 | 10919 |
| parn16_6 | 107,215 | 458 |
| parn192_20m | 149 | 3 |
| parn32_1 | 150,688 | 1452 |
| parn32_12 | 598,138 | 408 |
| parn32_20m | 15,173 | 698 |
| parn32_6 | 53,881 | 116 |
| parn64_1 | 1,623 | 21 |
| parn64_20m | 44 | 3 |
| serial_1 | 1,375 | 10035 |
| serial_12 | 63 | 113 |
| serial_3 | 15 | 121 |
| serial_6 | 742 | 192 |
Slowdown [(runtime+wait)/runtime] (by runtime, in hours)
This section only includes job that ran for more than 300 seconds.
| Runtime | Slowdown |
| 0-1 hrs | 5.871 |
| 1-2 hrs | 27.983 |
| 2-3 hrs | 17.655 |
| 3-4 hrs | 16.28 |
| 4-5 hrs | 13.904 |
| 5-6 hrs | 14.429 |
| 6-7 hrs | 7.772 |
| 7-8 hrs | 9.164 |
| 8-9 hrs | 11.194 |
| 9-10 hrs | 11.69 |
| 10-11 hrs | 14.073 |
| 11-12 hrs | 18.335 |
| 12-13 hrs | 6.798 |
Slowdown [(runtime+wait)/runtime] (by job size)
This section only includes job that ran for more than 300 seconds.
| CPUs | Slowdown | NJobs |
| 16 | 5.616 | 23031 |
| 32 | 11.486 | 2209 |
| 64 | 86.771 | 12 |
| 128 | 159.302 | 46 |
| 192 | 131.347 | 1 |
Disc Usage for Archive, as of 01/07/08 08:00
| Project | Usage(Tapes) | Quota(Tapes) | Files | Data(Gb) | Space(Gb) |
| c01 | 2 | 2 | 7,231 | 65 | 308 |
| e01 | 92 | 105 | 499,682 | 8,660 | 2,219 |
| e03 | 5 | 5 | 18,797 | 429 | 84 |
| e14 | 10 | 10 | 391,623 | 595 | 545 |
| e15 | 1 | 3 | 26 | 6 | 330 |
| e19 | | 4 | | | |
| e24 | 1 | 12 | 5,265 | 16 | 1,365 |
| e42 | 10 | 10 | 29,633 | 653 | 374 |
| n01 | 313 | 325 | 35,162 | 33,685 | 1,922 |
| n02 | 656 | 660 | 1,179,855 | 87,389 | 4,082 |
| n04 | 30 | 30 | 117,048 | 3,946 | 130 |
| z001 | 7 | 10 | 11,045 | 66 | 1,120 |
| z002 | 3 | 4 | 5,802 | 14 | 591 |
| z06 | 1 | 3 | 833 | 67 | 493 |
Disc Usage for devt, as of 01/07/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| n01 | 1 | |
| n02 | 8,191,816 | 9,499,003 |
| n04 | 456,625 | 526,900 |
Disc Usage for home, as of 01/07/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| b02 | 34,059 | 50,000 |
| b03 | 52,711 | 50,000 |
| b08 | 21,040 | 50,000 |
| b09 | 1 | 100,000 |
| c01 | 202,421 | 300,000 |
| e01 | 199,168 | 200,001 |
| e03 | 104,342 | 225,012 |
| e05 | 512,261 | 698,050 |
| e06 | 288,329 | 300,000 |
| e08 | 47,009 | 100,000 |
| e10 | 257,353 | 300,000 |
| e11 | 86,470 | 100,000 |
| e14 | 88,723 | 100,000 |
| e15 | 41,418 | 50,000 |
| e16 | 133 | 20,000 |
| e17 | 45,160 | 50,000 |
| e18 | 38,999 | 40,000 |
| e19 | 52 | 40,000 |
| e20 | 60,000 | 60,000 |
| e21 | 1,521 | 50,000 |
| e22 | 5,268 | 10,000 |
| e23 | 9,733 | 50,000 |
| e24 | 94,725 | 394,383 |
| e25 | 10,261 | 50,000 |
| e26 | 1 | 20,000 |
| e27 | 19,055 | 20,000 |
| e29 | 23,455 | 50,000 |
| e30 | 1 | 40,000 |
| e31 | 35,459 | 50,000 |
| e32 | 47,110 | 50,000 |
| e33 | 47,857 | 50,000 |
| e34 | 1 | 50,000 |
| e35 | 70,609 | 100,000 |
| e36 | 51,347 | 100,000 |
| e37 | 123,732 | 204,800 |
| e38 | 46,231 | 50,000 |
| e39 | 100,575 | 150,000 |
| e40 | 19,472 | 50,000 |
| e41 | 124 | 100,000 |
| e42 | 80,398 | 100,000 |
| e44 | 26,931 | 50,000 |
| e45 | 16,345 | 100,000 |
| e46 | 19,728 | 50,000 |
| e47 | 131 | 50,000 |
| e48 | 5 | 50,000 |
| e49 | 39,897 | 50,000 |
| e50 | 3,570 | 13,000 |
| e51 | 5,182 | 50,000 |
| e52 | 12 | 50,000 |
| e53 | 16,752 | 50,000 |
| e54 | 46,526 | 50,000 |
| e55 | 10,314 | 50,000 |
| e56 | 47,509 | 50,000 |
| e57 | 71,571 | 100,000 |
| e58 | 40,613 | 100,000 |
| e59 | 84,121 | 100,000 |
| e60 | 28,106 | 50,000 |
| e61 | 19,263 | 50,000 |
| e62 | 2,575 | 50,000 |
| e63 | 78,005 | 100,000 |
| e64 | 1 | 200,000 |
| e65 | 3,794 | 200,000 |
| e66 | 1 | 200,000 |
| e67 | 1,913 | 200,000 |
| e68 | 1 | 150,000 |
| e69 | 1 | 100 |
| e70 | 1 | 100 |
| e93 | 267,200 | 250,000 |
| e94 | 4 | 100,000 |
| n01 | 110,176 | 250,000 |
| n02 | 224,098 | 299,901 |
| n03 | 80,360 | 290,000 |
| n04 | 296,931 | 300,001 |
| p01 | 127,696 | 200,000 |
| x01 | 66,742 | 80,000 |
| x02 | 8,747 | 20,000 |
| x03 | 4,228 | 50,000 |
| x04 | 1 | 50,000 |
| z001 | 538,439 | 600,000 |
| z002 | 88,659 | 124,000 |
| z003 | 1 | 3 |
| z004 | 48,473 | 100,000 |
| z05 | 4,195 | 30,000 |
| z06 | 74,964 | 75,000 |
| z07 | 55,419 | 100,000 |
| z10 | 5,124 | 50,000 |
| z11 | 1 | 1,024 |
Disc Usage for work, as of 01/07/08 08:00
| Project | Usage(Mb) | Quota(Mb) |
| b02 | 15 | 1,025 |
| b03 | 47,908 | 100,000 |
| b08 | 27,648 | 50,000 |
| b09 | 588 | 100,000 |
| c01 | 165,877 | 300,000 |
| e01 | 2,142,586 | 2,670,000 |
| e03 | 10 | 500,000 |
| e05 | 481,805 | 745,005 |
| e06 | 389,322 | 400,000 |
| e08 | 141 | 5,000 |
| e10 | 1,583,954 | 2,000,000 |
| e11 | 48,528 | 150,000 |
| e14 | 121,564 | 250,000 |
| e15 | 36,691 | 100,000 |
| e16 | 1 | 60,000 |
| e17 | 189,479 | 200,000 |
| e18 | 65,394 | 80,000 |
| e19 | 121,213 | 200,000 |
| e20 | 976,299 | 1,000,000 |
| e21 | 2 | 100,000 |
| e22 | 1 | 20,000 |
| e23 | 38,073 | 100,000 |
| e24 | 111,198 | 2,800,007 |
| e25 | 144,187 | 150,000 |
| e26 | 1 | 40,000 |
| e27 | 2,760 | 40,000 |
| e29 | 7 | 9,800 |
| e30 | 1 | 80,000 |
| e31 | 93,144 | 100,000 |
| e32 | 99,998 | 100,000 |
| e33 | 68,983 | 100,000 |
| e34 | 1 | 100,000 |
| e35 | 147,718 | 400,000 |
| e36 | 61,186 | 200,000 |
| e37 | 232,993 | 307,200 |
| e38 | 158,256 | 200,000 |
| e39 | 26,146 | 100,000 |
| e40 | 1 | 100,000 |
| e41 | 10,651 | 200,000 |
| e42 | 325,693 | 400,000 |
| e44 | 1 | 100,000 |
| e45 | 1,653 | 100,000 |
| e46 | 1 | 50,000 |
| e47 | 1,879 | 160,000 |
| e48 | 95,723 | 200,000 |
| e49 | 27,190 | 50,000 |
| e50 | 225,552 | 100,000 |
| e51 | 1 | 100,000 |
| e52 | 1 | 50,000 |
| e53 | 31,513 | 150,000 |
| e54 | 1 | 100,000 |
| e55 | 15,650 | 100,000 |
| e56 | 100,000 | 100,000 |
| e57 | 38,335 | 100,000 |
| e58 | 1 | 200,000 |
| e59 | 72,801 | 100,000 |
| e60 | 47,229 | 100,000 |
| e61 | 12,610 | 100,000 |
| e62 | 163,985 | 200,000 |
| e63 | 250,230 | 300,000 |
| e64 | 1 | 100,000 |
| e65 | 1 | 100,000 |
| e66 | 1 | 100,000 |
| e67 | 1 | 100,000 |
| e68 | 1 | 100,000 |
| e69 | 1 | 100 |
| e70 | 1 | 100 |
| e93 | 515,650 | 6,000,000 |
| e94 | 202 | 1,024 |
| n01 | 763,748 | 800,000 |
| n02 | 7,524,470 | 9,999,904 |
| n03 | 27,618 | 81,002 |
| n04 | 1,163,019 | 1,500,000 |
| p01 | 1 | 100,000 |
| x01 | 192,251 | 220,000 |
| x02 | 1 | 20,000 |
| x03 | 178 | 50,000 |
| x04 | 1 | 50,000 |
| z001 | 1,186,005 | 1,199,999 |
| z002 | 1,736 | 770 |
| z003 | 1 | 3 |
| z004 | 12,782 | 25,000 |
| z05 | 4,740 | 20,000 |
| z06 | 99,994 | 100,000 |
| z07 | 34 | 20,000 |
| z10 | 1 | 50,000 |
| z11 | 1 | 1,024 |
From 01/04/08 08:00 to 01/07/08 08:00
A total of 290 queries with a specified service metric were completed in this period.
There were 10 queries without a metric completed in the same period.
Helpdesk targets
| Metric | Pass | Total | Fraction | Target |
| Administrative queries - two days | 124 | 127 | 98% | 97% |
| All queries - three days | 223 | 225 | 99% | 97% |
| All queries - one day | 185 | 225 | 82% | 75% |
Holiday Dates in this period
| Start Date | Resume Date | Description |
| 26-May-2008 | 27-May-2008 | Spring Holiday |
Queries by project (where known)
| Project | Queries | Percentage |
| z001 - HPCx Support | 34 | 15.4% |
| n02 - NCAS | 31 | 14% |
| c01 | 22 | 10% |
| z002 - Systems and Operations | 21 | 9.5% |
| n04 - Shelf Seas Consortium | 18 | 8.1% |
| e24 - DEISA | 16 | 7.2% |
| x01 - HPC-Europa | 11 | 5% |
| e05 | 11 | 5% |
| e01 - UK Turbulence Consortium | 10 | 4.5% |
| e39 | 6 | 2.7% |
| e38 | 6 | 2.7% |
| e93 - ACE: Architecture Exercise | 5 | 2.3% |
| e06 - UK Car-Parrinello Consortium | 4 | 1.8% |
| e63 - UK AAC | 3 | 1.4% |
| e58 | 3 | 1.4% |
| b09 - Circadian Clock | 3 | 1.4% |
| z004 - HPCx Training | 2 | 0.9% |
| e19 | 2 | 0.9% |
| z11 - Qinetiq | 1 | 0.5% |
| z06 - Application Installation | 1 | 0.5% |
| n01 | 1 | 0.5% |
| e94 | 1 | 0.5% |
| e62 - Low Voltage Defibrillation | 1 | 0.5% |
| e61 | 1 | 0.5% |
| e57 - Triplex DNA Structures | 1 | 0.5% |
| e33 - Engineering Functional Coatings | 1 | 0.5% |
| e26 - Simulation of Radioprobing | 1 | 0.5% |
| e18 | 1 | 0.5% |
| e10 - Reality Grid | 1 | 0.5% |
| e08 | 1 | 0.5% |
| e03 | 1 | 0.5% |
Queries by Service Metric
| Service Metric | Queries | Percentage |
| Admin | 127 | 43.8% |
| Technical | 98 | 33.8% |
| In-depth | 54 | 18.6% |
| Technical assessment | 5 | 1.7% |
| No metric | 5 | 1.7% |
| PMR | 1 | 0.3% |
Queries by Category
| Query Category | Queries | Percentage |
| Disks, tapes, resources | 38 | 13.1% |
| None | 35 | 12.1% |
| Login, passwords, ssh | 30 | 10.3% |
| Courses | 28 | 9.7% |
| Batch system and queues | 26 | 9% |
| 3rd party software | 24 | 8.3% |
| Other | 22 | 7.6% |
| Compilers and system software | 19 | 6.6% |
| SAFE | 18 | 6.2% |
| Access to HPCx | 14 | 4.8% |
| Static website | 10 | 3.4% |
| User behaviour | 9 | 3.1% |
| User programs | 8 | 2.8% |
| Performance and scaling | 5 | 1.7% |
| Tools | 4 | 1.4% |
Queries by Handler category
| Handlers | Total | Technical | In-depth | Admin | Technical assessment | No metric | PMR | Percentage |
| sysadm | 73 | 43 | 11 | 19 | | | | 25.2% |
| EPCC | 174 | 34 | 37 | 98 | 1 | 4 | | 60% |
| DL | 27 | 15 | 5 | 2 | 4 | | 1 | 9.3% |
| Other | 16 | 6 | 1 | 8 | | 1 | | 5.5% |
Long running queries
The following long running queries remained unresolved throughout the reporting period.
| Query | Started | Assigned | Type | Category |
| Q64914 APAR IZ12055 query | Mar 31, 2008 | sysadm | In-depth | 3rd party software |
| Q59898 Fwd: Application to use HPCx-- | Mar 3, 2008 | DL | In-depth | 3rd party software |
| Q55621 cgns on HPCx | Jan 28, 2008 | DL | In-depth | Compilers and system software |
| Q48857 tapes | Nov 15, 2007 | EPCC | In-depth | Disks, tapes, resources |
| Q48330 HPCX/UCL network problems | Nov 9, 2007 | EPCC | In-depth | None |
| Q39415 increased execution time with new compiler | Jul 11, 2007 | DL | In-depth | Compilers and system software |
| Q13102 Unexpected compiler resource message (CASTEP4.3/Xlf11) | Apr 30, 2007 | DL | In-depth | 3rd party software |